<div class="_help_font_site selected-art-author"> <p style="margin-left:36.0pt"><span style="font-size:medium">There are four ways to check order status.</span><br /> <br /> <span style="font-size:medium"><span style="font-family:Arial">a.</span></span>&nbsp;Find &quot;Help&quot; and then Click on &quot;Track my order&quot;.</p> <p style="margin-left:36.0pt"><a href="https://df5apg8r0m634.cloudfront.net/email/2020/0304/XtssvmwMZcXt7acp.png"><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2020/0304/XtssvmwMZcXt7acp.png" /></a></p> <p style="margin-left:36.0pt"><!--[if !supportLists]--><span style="font-size:medium">b.</span>&nbsp;Log&nbsp;into our website and view your order history.</p> <p style="margin-left:36.0pt"><!--[if !supportLists]--><span style="font-size:medium">c.</span>&nbsp;Check for a Firmoo notification email.</p> <p style="margin-left:36.0pt"><!--[if !supportLists]--><span style="font-size:medium">d.</span><span style="font-size:medium">&nbsp;</span><span style="font-size:medium">Contact us at </span><a href="mailto:service@firmoo.com"><span style="font-size:medium">service@firmoo.com</span></a><span style="font-size:medium">.</span></p> </div>
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How do I track my order?

How long will it take for my order to be delivered?

What countries/regions do you deliver to? What courier service do you use? How long does it take for my order to arrive? How much is the shipping?

What can I do if I am required to pay import taxes or customs duties?

How long will it take to process my glasses? How do you handle processing delays?

I just placed several orders. Can I combine the shipments?

How to check my order status?

How do you handle shipping delays?