<div class="_help_font_site selected-art-author"> <p style="margin-left:39pt; margin-right:0cm">There are&nbsp;3 ways to track your order.</p> <p style="margin-left:39pt; margin-right:0cm">a.&nbsp;Navigate to and hover over the &quot;<strong>Help</strong>&quot; option at&nbsp;the top-right corner of our&nbsp;homepage.&nbsp;Select&nbsp;the magnifying glass icon next to &quot;Track my order&quot;&nbsp;in the drop-down menu. Type your order number into the field provided and then press &quot;Enter.&quot;</p> <p style="margin-left:39pt; margin-right:0cm"><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1020/wt8t5AiJ2Ve1pcTV.png" style="width:1126px" /><br /> <br /> Then you can track the relevant order&nbsp;from the order list.<br /> <img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1020/HDElp2wavq1ncKnt.png" style="width:1126px" /></p> <p style="margin-left:39pt; margin-right:0cm">b.&nbsp;&nbsp;&nbsp;<a href="/index.php?main_page=login">Log in</a>&nbsp;to your account on the Firmoo site. You will be able to see your order status in the order details;&nbsp;</p> <p style="margin-left:39pt; margin-right:0cm">c.&nbsp;&nbsp;&nbsp;&nbsp;Contact us through Live chat (24/7)&nbsp;if you cannot track your order via the above methods.</p> </div>
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How do I track my order?

What countries/regions do you deliver to? What courier service do you use? How long does it take for my order to arrive? How much is the shipping?

How long will it take for my order to be delivered?

How long will it take to process my glasses? How do you handle processing delays?

I just placed several orders. Can I combine the shipments?

What can I do if I am required to pay import taxes or customs duties?

How to check my order status?

How do you handle shipping delays?