Firmoo > Help Center > How to order online

How to order online?

Purchasing eyeglasses at Firmoo.com is easy at your fingertips. A couple of steps make you buy your beloved eyeglasses, affordable yet high quality.

Step 1: Browse the website, and select the style and color of the frame you like. Before the final decision is being made, please browse all the color options and take a close look at the pictures of the frames. Another consideration is the size of the frame which you may get by checking or physically measuring your last pair of spectacles. You may also go over all the frames you have viewed in our site to compare them at a time. The similar frames are recommended for your preference.

Step 2: After selecting the frame, please pull down the page to input your prescription and selecting the type and add-ons of the lenses. If you have any questions, you may move the mouse to the question marks near each specific area. You can also click “How to read your prescription” to understand the numbers on your eyeglass prescription. Make sure all the numbers have been input precisely before you go to click the button “Add to Cart”.

Step 3: After clicking “Add to Cart” button, you will see a summary of your order. You may clear your shopping cart or remove some items in this page. If all the items are confirmed, you may click “Go to Checkout”.

Step 4: After “Go to Checkout”, system will ask you to login if you have registered as member, or will ask you to create your account. After that just follow the instructions to fill in your address and your payment information to finish placing the order. Make sure to input your address correctly to avoid problems.

Step 5: Wait at home for the package to arrive in days.