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Lydia J Davis Odtc

Lydia J Davis Odtc

610-436-6000

Category: Optical Stores, Eye Doctor

835 Paoli Pike
West Chester, PA 19380-4550

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5 Reviews

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Lydia J Davis Odtc Hours

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Price Range:
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  • Reviews(5)

General Impression:

I have been a long time patient of Dr. Davis and Marge and I am very please with the services i recieve. I have great faith in the exam always and feel confidient in the selection and quaility of the glasses I get every time. Marge is a very excellent in helping pick my glasses and i recieve compliments on my glasses every year. She has a strong personality,ays exactly whats on her mind, which gives me the comfort knowing I won't be told after the fact i have made an incorrect decision I recommend the office with the utmost comfidience. You will Be very please!

04/15/2014 BY Cheryl

General Impression:

I too have been going to Dr. Davis for over 20 years and have always been pleased with her services. However, I have always had problems with Marge, very similar to the previously mentioned issues. She has refused to give me my prescription using every excuse in the book why she can not do so. When another doctor called for the prescription in order to fill an eyewear order, she intentionally sent them an incorrect prescription. I have insurance that covers an exam every 2 years and $100 to put towards eyewear, and every time I'm in, Marge tries to tell me I do not have insurance coverage and I must pay her with cash or a credit card for the entire amount of the services charged. When I contact my insurance company I am told otherwise and have to fight Marge to process my visit through insurance. And, she has talks badly about patients to the other patients in the waiting room. I found this appalling even though I was the one she was speaking to and not about. Terrible business! I have considered for many years switching doctors because of all the years of difficulties and frustrations with Marge, but have not done so because I have such a comfort level with Dr. Davis. However, it is now time for my appointment and not only do I not have the fight left in me to battle with Marge yet again, but I now feel that others having experienced same or similar issues, proves things will not change. I will be switching doctors now. This is unfortunate for Dr. Davis, but Marge is NOT an asset to her office.

05/21/2013 BY Long Time Patient

General Impression:

I have been a patient of Dr. Davis for almost 20 years. Dr. Davis's services, as well as Marge Jackson, are excellent. I was a pilot in the United States Air Force and Dr. Davis's examination's are more complete and professional then my annual flight eye examination.

The below reviews are obviously written my the same person and equally obvious from some type of "malcontent."

05/15/2012 BY John White

General Impression:

Upon walking in, the office smells of mildew. The check up was questionable because I had Lasik she said I needed glasses and after a second opinion this was not true. Marge, the optician, was extremely cocky, rude, and downright nasty, she disrespected my polite son in front of me because he was in a rush and had limited time to spend with her because of homework. He had a certain type of frame in mind they did not carry or anything similar and he would not listen to her nonsense over glasses which clearly irked her coming from a teen, so, she threatened she would call the PA DMV if he didn't pick glasses, so we left. My son & I did not order glasses. Weeks later I received a message something was in and ready for pick up, so, I never went back and I called a lawyer for help. It's sad when a doctor doesn't value a customer and let's the optician run her office. Marge should not be allowed to work with the public or any kind of customer service. BAD Optician...DON'T WASTE YOUR TIME AND MONEY. No stars deserved.

03/16/2012 BY MJ

General Impression:

I have been going to Dr. Davis for a little over a year now but have decided to leave her office after the following event occurred. I had my eye exam completed and went in to look at glasses. Once I picked a pair that I was interested in, I asked Marge, the optician, for a price estimate on the glasses. At this time, she conveyed to me that she was too busy to call my provider (while a family member of mine saw her playing Solitaire on her computer) and insisted on calling me with the estimate on my cell phone. A week passed, I never received a call or voicemail, and later realized that she left a voicemail on my home phone, which she said she could not do due to HIPAA privacy issues. She then continued to make my glasses without my permission WHATSOEVER. I confronted the office about it and they had a “leave us alone, we do not care” attitude even after I told them I will let people know what they have done. The optometrist, Dr. Davis, finally returned my phone call, but did not make any effort to make the situation better and satisfy her customer. Not only did this happen, but they refused to release my records to me which is completely ILLEGAL. This matter was not resolved, and the only reason this was not taken to court is because I am not going to be in the area in the near future. I do not recommend this eye doctor to ANYONE. Rude, unprofessional, and money hungry.

01/11/2012 BY Lisa

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