TRY ON
Customer Reviews (863)

Average Rating

4.7
Write a Review
Color(50)Price(115)Prescription(127)Quality(106)Shipping(114)Trendy(126)Customer service(107)Frame(338)Good(744)Anti-Reflective coating(9)round face(19)First time experience(103)Computer glasses(35)Tinted lens(1)Worth it or not(5)Suggestions from customers(122)
All Review(863)
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My glasses were made incorrectly. The prescription for my eyes were correct, but when formoo made the glasses they made them incorrectly. I waited a long time to review my order and then received the wrong thing. They could not offer me anything but self service and finally a refund. I still don't have glasses and had to waste my time calling to speak to more than many representative to even get a refund. I was a loyal customer since 2017, I have referred many people to this company. However your quality assurance and overall customer service is very poor of late. I do not recommend any form of glasses from this company

Firmoo's replyOct 21 , 2020

Dear customer, we are sorry to hear about that. Please don't worry, we offer an extended 60-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 60 days of receiving. Upon checking, our CSR has already reached out to you via email and addressed your concern by offering alternative solutions. Please check your inbox or spam mail. Thank you so much, stay safe & healthy!heart

The only reason they did not get five stars is because they're a bit big and tend to slide down my face, other than that, they are so cute and very sturdy.

Firmoo's replyOct 20 , 2020

Dear customer, thank you for your feedback. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could also check this link https://www.firmoo.com/help-p-1.shtml for frame size reference. Please feel free to contact us if you need further assistance on this matter, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 6 a.m.- 6 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!heart

S939
$25.99

Size:

L
Frame Size Guide

Select Color: Tortoise (C162-F)

Select Lenses
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
View more
SafeShopping

Specifications

Features: TR; Lightweight; Oversized.
Retro horn-rimmed style of this frame is brought right up to date by the unique coloring and lightweight TR construction. The flexible material makes this frame unbreakable. This stylish oversized frame maintains comfort and bold character. The cone-shaped hinge feature also makes it stand out.
more

Size:
52-18-148
Total Width: 140 mm(Large)
Lens Diagonal Size: 52 mm
Weight: 15g
Bifocal/Progressive: Yes
Spring Hinge: No
Material: Tr

Q&A

Question

My PD is 33.5 and it’s not an option for it. What options do I have for sizing?
Aug 22 , 2020

Firmoo's reply

Hi Brandi, If your PD is 33.5 for each eye, you can click Two PD options. However, we may suggest to contact us directly so we can carefully check your PD and provide accurate answers. You may Start a live chat (24/7) or call us at Toll Free: 1-855-487-6006 (Everyday, 7 a.m.-4 p.m. PDT.) or email us at service@firmoo.com (Reply within 24 hours on weekdays and 48 hours on weekends). Thank you and stay safe!heart
Aug 22 , 2020

Question

How can I change the frame size from l to m
May 17 , 2020

Firmoo's reply

Dear Customer, thank you for contacting Firmoo. I'm afraid that each frame has a fixed size and we are unable to customize it. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com. Please stay safe and healthy!heart
May 18 , 2020
TRY ON
S939
$25.99

Size:

L
Frame Size Guide

Select Color: Tortoise (C162-F)

Select Lenses
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
View more
SafeShopping
Customer Reviews (863)

Average Rating

4.7
Write a Review
Color(50)Price(115)Prescription(127)Quality(106)Shipping(114)Trendy(126)Customer service(107)Frame(338)Good(744)Anti-Reflective coating(9)round face(19)First time experience(103)Computer glasses(35)Tinted lens(1)Worth it or not(5)Suggestions from customers(122)
All Review(863)
Images(0)
Sort By:

My glasses were made incorrectly. The prescription for my eyes were correct, but when formoo made the glasses they made them incorrectly. I waited a long time to review my order and then received the wrong thing. They could not offer me anything but self service and finally a refund. I still don't have glasses and had to waste my time calling to speak to more than many representative to even get a refund. I was a loyal customer since 2017, I have referred many people to this company. However your quality assurance and overall customer service is very poor of late. I do not recommend any form of glasses from this company

Firmoo's replyOct 21 , 2020

Dear customer, we are sorry to hear about that. Please don't worry, we offer an extended 60-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 60 days of receiving. Upon checking, our CSR has already reached out to you via email and addressed your concern by offering alternative solutions. Please check your inbox or spam mail. Thank you so much, stay safe & healthy!heart

The only reason they did not get five stars is because they're a bit big and tend to slide down my face, other than that, they are so cute and very sturdy.

Firmoo's replyOct 20 , 2020

Dear customer, thank you for your feedback. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could also check this link https://www.firmoo.com/help-p-1.shtml for frame size reference. Please feel free to contact us if you need further assistance on this matter, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 6 a.m.- 6 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!heart

Specifications

Features: TR; Lightweight; Oversized.
Retro horn-rimmed style of this frame is brought right up to date by the unique coloring and lightweight TR construction. The flexible material makes this frame unbreakable. This stylish oversized frame maintains comfort and bold character. The cone-shaped hinge feature also makes it stand out.
more

Size:
52-18-148
Total Width: 140 mm(Large)
Lens Diagonal Size: 52 mm
Weight: 15g
Bifocal/Progressive: Yes
Spring Hinge: No
Material: Tr

Q&A

Question

My PD is 33.5 and it’s not an option for it. What options do I have for sizing?
Aug 22 , 2020

Firmoo's reply

Hi Brandi, If your PD is 33.5 for each eye, you can click Two PD options. However, we may suggest to contact us directly so we can carefully check your PD and provide accurate answers. You may Start a live chat (24/7) or call us at Toll Free: 1-855-487-6006 (Everyday, 7 a.m.-4 p.m. PDT.) or email us at service@firmoo.com (Reply within 24 hours on weekdays and 48 hours on weekends). Thank you and stay safe!heart
Aug 22 , 2020

Question

How can I change the frame size from l to m
May 17 , 2020

Firmoo's reply

Dear Customer, thank you for contacting Firmoo. I'm afraid that each frame has a fixed size and we are unable to customize it. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com. Please stay safe and healthy!heart
May 18 , 2020
Delivery

Order placed

processing time
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shipping time
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