At first the glasses were great, the protective coating for fingerprints and smudges doesn’t work at all never did. However over a year later the glasses cause huge indent in my nose and feels very heavy to point I feel like it cuts off oxygen to my nose. Also the gold rim is actually disappearing, with the discomfort there giving me I’ll have to get new pair.
Firmoo's replyFeb 4 , 2021
We totally understand that, Juliana. Allow us to further check on this and our CSR will reach out to you via email within 24 hours during weekdays and 48 hours when weekends. Please check your inbox or spam mail. Thank you.
S947
Size:
Select Color: Green,Silver,Clear (C8-F)
Q&A
Question
Firmoo's reply
Hello Marianna, thank you for your interest in our product. Unfortunately, we will no longer carry the frame S947(C1) in Black. However, we still have this frame in Black but with a gold accent. You can check it out here. Please don't hesitate to contact us if you still need assistance. Thank you so much for your support. Stay safe!
Question
Firmoo's reply
S947
Size:
Select Color: Green,Silver,Clear (C8-F)
The frame and the design are really nice ! Great surprise to see they look totally as on web ! Many compliments about them ! A little thing to improve is the nose pads. They should be more comfortable a bit hurt !
Firmoo's replyFeb 25 , 2021
Thanks for your feedback, Adeline and we are sorry about the nosepad being uncomfortable. Upon checking, this pair has adjustable nosepad wherein you can have it adjusted to make it more comfortable based on your preference. You may click on this link to see how to adjust your nosepad. Please feel free to contact us if you need further assistance on this matter, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 5am - 8pm PST. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!
At first the glasses were great, the protective coating for fingerprints and smudges doesn’t work at all never did. However over a year later the glasses cause huge indent in my nose and feels very heavy to point I feel like it cuts off oxygen to my nose. Also the gold rim is actually disappearing, with the discomfort there giving me I’ll have to get new pair.
Firmoo's replyFeb 4 , 2021
We totally understand that, Juliana. Allow us to further check on this and our CSR will reach out to you via email within 24 hours during weekdays and 48 hours when weekends. Please check your inbox or spam mail. Thank you.
Q&A
Question
Firmoo's reply
Hello Marianna, thank you for your interest in our product. Unfortunately, we will no longer carry the frame S947(C1) in Black. However, we still have this frame in Black but with a gold accent. You can check it out here. Please don't hesitate to contact us if you still need assistance. Thank you so much for your support. Stay safe!
Question
Firmoo's reply
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The frame and the design are really nice ! Great surprise to see they look totally as on web ! Many compliments about them ! A little thing to improve is the nose pads. They should be more comfortable a bit hurt !
Firmoo's replyFeb 25 , 2021
Thanks for your feedback, Adeline and we are sorry about the nosepad being uncomfortable. Upon checking, this pair has adjustable nosepad wherein you can have it adjusted to make it more comfortable based on your preference. You may click on this link to see how to adjust your nosepad. Please feel free to contact us if you need further assistance on this matter, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 5am - 8pm PST. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!