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Customer Reviews (192)

Average Rating

4.6
Write a Review
Color(15)Price(24)Prescription(31)Quality(22)Shipping(26)Trendy(9)Customer service(31)Frame(81)Good(149)round face(1)First time experience(24)Computer glasses(6)Suggestions from customers(30)
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I really liked the first frames I ordered from Firmoo about four years ago. The second order was not satisfactory as they were too big and they also broke within 9 months of ordering them. I was literally just putting them on, opened the sides, and one of the sides fell off. Quite frustrating. This is my third pair from Firmoo, and unfortunately my least favorite of the three. While I like how they look, my hair gets caught in them regularly. I've lost so much hair around my face because of it! I tried tightening them, but that didn't work. They are also too big and regularly, when I look down, they slide right off my face and go crashing to the floor. Unfortunately, I don't think I will be ordering from Firmoo again in the future. :(

Firmoo's replyJan 17 , 2021

Hi Amanda, we're very sorry to hear about your experience. This is due to the frame size, we understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could also check this link for frame size reference. Please don't worry, we offer an extended 60-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 60 days of receiving. Allow us to further check on this and our CSR will reach out to you via email (within 24 hours during weekdays and 48 hours when weekends). Please check your inbox or spam mail. Please stay safe and healthy!heart

The frames was bigger than I thought and the ear peice has stretched and falls off my face.

Firmoo's replyJan 13 , 2021

Hi Jennifer, thanks for your feedback. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could also check this link for frame size reference. Please don't worry, we offer an extended 60-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 60 days of receiving. Please feel free to contact us if you need further assistance on this matter, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 5am - 8pm PST. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!heart

DBSN62345A
$23.99

Size:

S
Frame Size Guide

Select Color: Black (C11)

Select Lenses
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
View more
SafeShopping

Specifications

These minimalist frames are an instant classic. The rectangle shaped frame comes in acetate with distinctive rectangular shaped lenses with strong, durable features. And they create a look that complements both men and women.more

Size:
54-17-140
Total Width: 128 mm(Small)
Lens Diagonal Size: 54 mm
Weight: 16g
Bifocal/Progressive: Yes
Spring Hinge: No
Material: Acetate

Q&A

Question

Where can I see your tints colors?
Feb 27 , 2020

Firmoo's reply

Hi Venita, Tint is the permanent color added to the lens. The effect of the tinted lens is thoroughly and only one tint color no matter indoor or outside. Now we have a light color tint and dark color tint. Light is about 20% tint and dark 80%. The dark tint lens is more suitable for working as sunglasses. kindly please check this link for the tint colors available https://www.firmoo.com/help-p-147.shtml. You can also check the step by step guidance on how to place an order: https://www.firmoo.com/help-p-42.shtml. I hope this is helpful. Thank you!heart
Feb 27 , 2020

Question

Do the temples on this frame, bow out extremely? Some reviews note this, is it how they are made or is it just a flaw that happened?
Feb 25 , 2020

Firmoo's reply

Hi BG, As for the bows/temples part you mentioned, it is designed in that way. I hope this is helpful. Thanks!heart
Feb 26 , 2020
TRY ON
DBSN62345A
$23.99

Size:

S
Frame Size Guide

Select Color: Black (C11)

Select Lenses
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
View more
SafeShopping
Customer Reviews (192)

Average Rating

4.6
Write a Review
Color(15)Price(24)Prescription(31)Quality(22)Shipping(26)Trendy(9)Customer service(31)Frame(81)Good(149)round face(1)First time experience(24)Computer glasses(6)Suggestions from customers(30)
All Review(192)
Images(0)
Sort By:

I really liked the first frames I ordered from Firmoo about four years ago. The second order was not satisfactory as they were too big and they also broke within 9 months of ordering them. I was literally just putting them on, opened the sides, and one of the sides fell off. Quite frustrating. This is my third pair from Firmoo, and unfortunately my least favorite of the three. While I like how they look, my hair gets caught in them regularly. I've lost so much hair around my face because of it! I tried tightening them, but that didn't work. They are also too big and regularly, when I look down, they slide right off my face and go crashing to the floor. Unfortunately, I don't think I will be ordering from Firmoo again in the future. :(

Firmoo's replyJan 17 , 2021

Hi Amanda, we're very sorry to hear about your experience. This is due to the frame size, we understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could also check this link for frame size reference. Please don't worry, we offer an extended 60-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 60 days of receiving. Allow us to further check on this and our CSR will reach out to you via email (within 24 hours during weekdays and 48 hours when weekends). Please check your inbox or spam mail. Please stay safe and healthy!heart

The frames was bigger than I thought and the ear peice has stretched and falls off my face.

Firmoo's replyJan 13 , 2021

Hi Jennifer, thanks for your feedback. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could also check this link for frame size reference. Please don't worry, we offer an extended 60-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 60 days of receiving. Please feel free to contact us if you need further assistance on this matter, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 5am - 8pm PST. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!heart

Specifications

These minimalist frames are an instant classic. The rectangle shaped frame comes in acetate with distinctive rectangular shaped lenses with strong, durable features. And they create a look that complements both men and women.more

Size:
54-17-140
Total Width: 128 mm(Small)
Lens Diagonal Size: 54 mm
Weight: 16g
Bifocal/Progressive: Yes
Spring Hinge: No
Material: Acetate

Q&A

Question

Where can I see your tints colors?
Feb 27 , 2020

Firmoo's reply

Hi Venita, Tint is the permanent color added to the lens. The effect of the tinted lens is thoroughly and only one tint color no matter indoor or outside. Now we have a light color tint and dark color tint. Light is about 20% tint and dark 80%. The dark tint lens is more suitable for working as sunglasses. kindly please check this link for the tint colors available https://www.firmoo.com/help-p-147.shtml. You can also check the step by step guidance on how to place an order: https://www.firmoo.com/help-p-42.shtml. I hope this is helpful. Thank you!heart
Feb 27 , 2020

Question

Do the temples on this frame, bow out extremely? Some reviews note this, is it how they are made or is it just a flaw that happened?
Feb 25 , 2020

Firmoo's reply

Hi BG, As for the bows/temples part you mentioned, it is designed in that way. I hope this is helpful. Thanks!heart
Feb 26 , 2020
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