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Color(2)Price(6)Prescription(13)Quality(8)Shipping(9)Trendy(15)Customer service(13)Frame(29)Good(63)round face(3)First time experience(6)Computer glasses(2)Suggestions from customers(13)
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The glasses were PERFECT and both feel great and look great on my face. My only issue is when I asked the help center before hand, I was told they came with a hard case, a cleaning cloth, and a small repair kit (I asked specifically because if I purchased from other retailers I would have needed to purchase them all separately) but when I received my glasses, they included none of these things (not even the cloth) and just a soft pouch :(

Firmoo's replyJun 1 , 2020

Dear Customer, we are sorry to hear that. We have updated our eyeglasses case from plastic one to cardboard case as the cardboard is biodegradable and recyclable, the most environmentally friendly packaging material to use. Moreover, we also have updated the eyeglasses pouch materials to the soft one, which can also function as a cleaning cloth for your convenience. Also, we won’t offer a repair kit in the package as the eyeglasses are easily scratched while it is in transit. Thanks for your kind support and understanding in advance. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 3 a.m.- 12-midnight PDT.) or email us at service@firmoo.com. Please stay safe and healthy!heart


 

They feel and look great. We're a bit stiff at first but broke in nice.

Firmoo's replyApr 26 , 2020

Dear Customer, thank you for your comments. If you have any questions, please feel free to contact us and we will be more than happy to help. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com. Please stay safe and healthy! Thanks!heart

DELIVERY

Order placed

processing time
5-7 business daysdetails

Shipped

shipping time
5-7 business daysdetails

Delivered

  • S3563X

    Product Description:

    This square-style frame is characterized by its gold nose bridge and gold temple arms. It also features thin gold detailing around the inside of the lenses, creating a gorgeous effect. This mixed material is exquisite in craftsmanship and gives a luxurious, low-key vibe.more

    $23.99

    Size:

    M
    Frame Size Guide

    Select Color: Clear,Gold (C2)

    ADD TO CART
    Free Scratch-resistant Lens Coating Included
    30-day Return & Exchange
    3-month Warranty
    View more
    SafeShopping

    Frame details

    Size:
    50-20-142
    Total Width: 133 mm(Medium)
    Lens Diagonal Size: 52 mm
    Weight: 15g
    Bifocal/Progressive: Yes
    Spring Hinge: No
    Material: Mixed Materials
    Frame Style: Full Frame

    Q&A

    Question

    How can I change the frame size? I want them large
    May 22 , 2020

    Firmoo's reply

    Dear Customer, thank you for contacting Firmoo. I'm afraid that each frame has a fixed size and we are unable to customize it. We have different frame suppliers and they have different measuring methods, so we re-measure the frame size and upload it to the website. Therefore, you could rely on the measurement listed on the frame page. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 3 a.m.- 12-midnight PDT.) or email us at service@firmoo.com. Please stay safe and healthy!heart
    May 23 , 2020

    Question

    When are the clear/gold going to be restocked?
    Apr 9 , 2020

    Firmoo's reply

    Hi Valery, Thank you for contacting Firmoo. Due to unexpected demand, your preferred frame S3563X Clear,Gold (C2)  is temporarily out of stock and we are uncertain about the specific time when it will be ready to be sold again. However, you could register for the "arrival notification" of this pair from the frame page, so that you will be notified once it's already back in stock. Moreover, as of now, the only available colors are Silver,Tortoise (C5) and Black,Gold (C3). For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com. Please stay safe and healthy! Thank you!heart
    Apr 10 , 2020
    SIMILAR FRAMES

    BEST SELLER

    TRY ON
    S3563X

    Product Description:

    This square-style frame is characterized by its gold nose bridge and gold temple arms. It also features thin gold detailing around the inside of the lenses, creating a gorgeous effect. This mixed material is exquisite in craftsmanship and gives a luxurious, low-key vibe.more

    $23.99

    Size:

    M
    Frame Size Guide

    Select Color: Clear,Gold (C2)

    ADD TO CART
    Free Scratch-resistant Lens Coating Included
    30-day Return & Exchange
    3-month Warranty
    View more
    SafeShopping
    Customer Reviews (86)

    Average Rating

    4.5
    Write a Review
    Color(2)Price(6)Prescription(13)Quality(8)Shipping(9)Trendy(15)Customer service(13)Frame(29)Good(63)round face(3)First time experience(6)Computer glasses(2)Suggestions from customers(13)
    All Review(86)
    Images(0)
    Sort By:

    The glasses were PERFECT and both feel great and look great on my face. My only issue is when I asked the help center before hand, I was told they came with a hard case, a cleaning cloth, and a small repair kit (I asked specifically because if I purchased from other retailers I would have needed to purchase them all separately) but when I received my glasses, they included none of these things (not even the cloth) and just a soft pouch :(

    Firmoo's replyJun 1 , 2020

    Dear Customer, we are sorry to hear that. We have updated our eyeglasses case from plastic one to cardboard case as the cardboard is biodegradable and recyclable, the most environmentally friendly packaging material to use. Moreover, we also have updated the eyeglasses pouch materials to the soft one, which can also function as a cleaning cloth for your convenience. Also, we won’t offer a repair kit in the package as the eyeglasses are easily scratched while it is in transit. Thanks for your kind support and understanding in advance. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 3 a.m.- 12-midnight PDT.) or email us at service@firmoo.com. Please stay safe and healthy!heart


     

    They feel and look great. We're a bit stiff at first but broke in nice.

    Firmoo's replyApr 26 , 2020

    Dear Customer, thank you for your comments. If you have any questions, please feel free to contact us and we will be more than happy to help. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com. Please stay safe and healthy! Thanks!heart

    Frame details

    Size:
    50-20-142
    Total Width: 133 mm(Medium)
    Lens Diagonal Size: 52 mm
    Weight: 15g
    Bifocal/Progressive: Yes
    Spring Hinge: No
    Material: Mixed Materials
    Frame Style: Full Frame

    Q&A

    Question

    How can I change the frame size? I want them large
    May 22 , 2020

    Firmoo's reply

    Dear Customer, thank you for contacting Firmoo. I'm afraid that each frame has a fixed size and we are unable to customize it. We have different frame suppliers and they have different measuring methods, so we re-measure the frame size and upload it to the website. Therefore, you could rely on the measurement listed on the frame page. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 3 a.m.- 12-midnight PDT.) or email us at service@firmoo.com. Please stay safe and healthy!heart
    May 23 , 2020

    Question

    When are the clear/gold going to be restocked?
    Apr 9 , 2020

    Firmoo's reply

    Hi Valery, Thank you for contacting Firmoo. Due to unexpected demand, your preferred frame S3563X Clear,Gold (C2)  is temporarily out of stock and we are uncertain about the specific time when it will be ready to be sold again. However, you could register for the "arrival notification" of this pair from the frame page, so that you will be notified once it's already back in stock. Moreover, as of now, the only available colors are Silver,Tortoise (C5) and Black,Gold (C3). For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com. Please stay safe and healthy! Thank you!heart
    Apr 10 , 2020
    SIMILAR FRAMES

    BEST SELLER

    DELIVERY

    Order placed

    processing time
    5-7 business daysdetails

    Shipped

    shipping time
    5-7 business daysdetails

    Delivered