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Customer Reviews (96)

Average Rating

4.7
Write a Review
Color(7)Price(7)Prescription(22)Quality(13)Shipping(19)Trendy(16)Customer service(19)Frame(48)Good(76)round face(6)First time experience(18)Computer glasses(7)Suggestions from customers(13)
All Review(96)
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I really wanted to love these, however, I received these glasses with malfunction the gold frame was placed on the back instead of the front so when I wore them they appeared grey. So disappointing because they’re so cute! I contacted costumer service and got a refund. I was very impressed with the speed and customer care I was provided with.

Firmoo's replyAug 6 , 2020

Dear customer, thank you for your kind feedback. We are glad that we solved your concern and if you have any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!  heart

I am rather disappointed with these. I thought they would be much larger and also had not realised they were not full frame when I looked at the pictures(my fault but not easy to see) . It's not an easy site to negotiate, if there was small, medium, large with approx sizes it would be so much customer friendly

Firmoo's replyAug 6 , 2020

Dear customer, we are very sorry to hear this from you. We understand that choosing a perfect frame style & size online can be tough sometimes, here are some tips: Check face shape and frame style, use virtual try-on feature for style references, next is check how to measure frame size and then Find the perfect size. Please allow us to check on this further and our CSR will reach out to you via email (within 24 hours during weekdays and 48 hours when weekends). Please check your inbox or spam mail. Thank you so much. Stay safe and healthy!heart

SJ5365M
$25.99

Size:

L
Frame Size Guide

Select Color: Gold,Pink (C1)

Select Lenses
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
View more
SafeShopping

Specifications

This round metal frame adds sophistication to these lightweight unisex eyeglasses. Thin, metal glasses with round lenses are all the rage, making it a definite “must-have.” Adjustable nose pads provide all-day comfort.more

Size:
52-19-145
Total Width: 137 mm(Large)
Lens Diagonal Size: 52 mm
Weight: 16g
Bifocal/Progressive: Yes
Spring Hinge: No
Material: Metal

Q&A

Question

Is the metal nickel-free?
Jul 25 , 2020

Firmoo's reply

Dear Customer, Thanks for your inquiry. As for the frame#SJ5365M, this is made of Metal which usually contains nickel but it is the most widely used material to make eyeglass frames. Many people opt for metal frames because they are attractive and for their malleability and resistance to corrosion. If you have nickel allergy, we recommend choosing TR which is referred to as plastic titanium. TR frames are lightweight and resistant to impacts and high temperature. It comes in a range of colors and won't release any chemical residues. Please refer to this link for the frame materials that we have. You can also click the image to have a larger view. Please feel free to Contact us if you need further assistance on this matter. Thank you so much. Stay safe and healthy!heart
Jul 26 , 2020

Question

are they available in pink and gold (semi rim) and are the circles fixed size? 52 , (do they come larger like 60? ) they belong to the group first pair free? and shipping is 9.95us, if all yes above I got a code. How do i proceed next?
Feb 12 , 2019

Firmoo's reply

Dear customer, thanks for your contacting. The pink and gold one is available now. The frame size is fixed. One frame style only has one frame size. It could not be changed. As for the first free, could you please email us your code? So that we could check if this frame is available. Or you could also contact us on LiveChat. Our CSR will help you step by step. Thank you! :)
Feb 12 , 2019
TRY ON
SJ5365M
$25.99

Size:

L
Frame Size Guide

Select Color: Gold,Pink (C1)

Select Lenses
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
View more
SafeShopping
Customer Reviews (96)

Average Rating

4.7
Write a Review
Color(7)Price(7)Prescription(22)Quality(13)Shipping(19)Trendy(16)Customer service(19)Frame(48)Good(76)round face(6)First time experience(18)Computer glasses(7)Suggestions from customers(13)
All Review(96)
Images(0)
Sort By:

I really wanted to love these, however, I received these glasses with malfunction the gold frame was placed on the back instead of the front so when I wore them they appeared grey. So disappointing because they’re so cute! I contacted costumer service and got a refund. I was very impressed with the speed and customer care I was provided with.

Firmoo's replyAug 6 , 2020

Dear customer, thank you for your kind feedback. We are glad that we solved your concern and if you have any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!  heart

I am rather disappointed with these. I thought they would be much larger and also had not realised they were not full frame when I looked at the pictures(my fault but not easy to see) . It's not an easy site to negotiate, if there was small, medium, large with approx sizes it would be so much customer friendly

Firmoo's replyAug 6 , 2020

Dear customer, we are very sorry to hear this from you. We understand that choosing a perfect frame style & size online can be tough sometimes, here are some tips: Check face shape and frame style, use virtual try-on feature for style references, next is check how to measure frame size and then Find the perfect size. Please allow us to check on this further and our CSR will reach out to you via email (within 24 hours during weekdays and 48 hours when weekends). Please check your inbox or spam mail. Thank you so much. Stay safe and healthy!heart

Specifications

This round metal frame adds sophistication to these lightweight unisex eyeglasses. Thin, metal glasses with round lenses are all the rage, making it a definite “must-have.” Adjustable nose pads provide all-day comfort.more

Size:
52-19-145
Total Width: 137 mm(Large)
Lens Diagonal Size: 52 mm
Weight: 16g
Bifocal/Progressive: Yes
Spring Hinge: No
Material: Metal

Q&A

Question

Is the metal nickel-free?
Jul 25 , 2020

Firmoo's reply

Dear Customer, Thanks for your inquiry. As for the frame#SJ5365M, this is made of Metal which usually contains nickel but it is the most widely used material to make eyeglass frames. Many people opt for metal frames because they are attractive and for their malleability and resistance to corrosion. If you have nickel allergy, we recommend choosing TR which is referred to as plastic titanium. TR frames are lightweight and resistant to impacts and high temperature. It comes in a range of colors and won't release any chemical residues. Please refer to this link for the frame materials that we have. You can also click the image to have a larger view. Please feel free to Contact us if you need further assistance on this matter. Thank you so much. Stay safe and healthy!heart
Jul 26 , 2020

Question

are they available in pink and gold (semi rim) and are the circles fixed size? 52 , (do they come larger like 60? ) they belong to the group first pair free? and shipping is 9.95us, if all yes above I got a code. How do i proceed next?
Feb 12 , 2019

Firmoo's reply

Dear customer, thanks for your contacting. The pink and gold one is available now. The frame size is fixed. One frame style only has one frame size. It could not be changed. As for the first free, could you please email us your code? So that we could check if this frame is available. Or you could also contact us on LiveChat. Our CSR will help you step by step. Thank you! :)
Feb 12 , 2019
Delivery

Order placed

processing time
5-7 business daysdetails

Shipped

shipping time
5-7 business daysdetails

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