the frame is nice but the material feels a little cheap
Firmoo's replyJan 9 , 2021
Hi Irene, thanks for your feedback. The frame S7755X is a combination of metal and plastic (usually acetate). If you want a sturdier frame, you may go for acetate frames. It is a nylon-based plastic, which means it’s very strong in addition to being lightweight. Please don't worry, we offer an extended 60-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 60 days of receiving. Allow us to further check on this and our CSR will reach out to you via email (within 24 hours during weekdays and 48 hours when weekends). Please check your inbox or spam mail. Please stay safe and healthy!
Size:
Select Color: Gunmetal,Tortoise (C60)
Size:
Select Color: Gunmetal,Tortoise (C60)
I honestly wouldn’t be giving this item a one star but I am sadden for the fact that my items were delivered broken. I have never had a bad experience with this website and have loved my other experiences. I would like if they took priority in my shipping as I have paid for it to arrive here in one piece. If you are thinking about buying any glasses from them please consider if it is worth receiving it damaged.
Firmoo's replyJan 20 , 2021
Hi Madalyn, we're very sorry to hear about your experience. This was broken while in-transit and we apologize for the inconvenience this has caused you. Please don't worry, we'll fix this for you. Allow us to further check on this and our CSR will reach out to you via email (within 24 hours during weekdays and 48 hours when weekends). Please check your inbox or spam mail. Please stay safe and healthy!
the frame is nice but the material feels a little cheap
Firmoo's replyJan 9 , 2021
Hi Irene, thanks for your feedback. The frame S7755X is a combination of metal and plastic (usually acetate). If you want a sturdier frame, you may go for acetate frames. It is a nylon-based plastic, which means it’s very strong in addition to being lightweight. Please don't worry, we offer an extended 60-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 60 days of receiving. Allow us to further check on this and our CSR will reach out to you via email (within 24 hours during weekdays and 48 hours when weekends). Please check your inbox or spam mail. Please stay safe and healthy!
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I honestly wouldn’t be giving this item a one star but I am sadden for the fact that my items were delivered broken. I have never had a bad experience with this website and have loved my other experiences. I would like if they took priority in my shipping as I have paid for it to arrive here in one piece. If you are thinking about buying any glasses from them please consider if it is worth receiving it damaged.
Firmoo's replyJan 20 , 2021
Hi Madalyn, we're very sorry to hear about your experience. This was broken while in-transit and we apologize for the inconvenience this has caused you. Please don't worry, we'll fix this for you. Allow us to further check on this and our CSR will reach out to you via email (within 24 hours during weekdays and 48 hours when weekends). Please check your inbox or spam mail. Please stay safe and healthy!