The frames are beautiful, they fit me perfect. However, after using them daily for a over 2 months, the frames began peeling off. The film that makes them glossy and beautiful began to come off. First, it was in the nose are, then at the tip of the legs, now it's all over the frame. Really disappointed.
Firmoo's replyJul 18 , 2020
Dear Customer, We are sorry to hear that. The frame#S574 is made of TR which is referred to as plastic titanium. TR frames are lightweight and resistant to impacts and high temperature. It comes in a range of colors and won't release any chemical residues. Please refer to this link for the frame materials that we have. You can also click the image to have a larger view. No worries, our CSR have already reached out to you via email and addressed your concerns. Please check your inbox or spam mail. Thank you so much. Please stay safe and healthy!
S574
Size:
Select Color: Clear (C4)
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S574
Size:
Select Color: Clear (C4)
The prescription is correct but the frames and handle are extremely wide, they are practically falling off my face.
Firmoo's replyJul 28 , 2020
Dear Customer, Thanks for the feedback. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could also check this link https://www.firmoo.com/help-p-1.shtml for frame size reference. Please feel free to contact us if you need further assistance on this matter, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Thank you so much. Stay safe and healthy!
The frames are beautiful, they fit me perfect. However, after using them daily for a over 2 months, the frames began peeling off. The film that makes them glossy and beautiful began to come off. First, it was in the nose are, then at the tip of the legs, now it's all over the frame. Really disappointed.
Firmoo's replyJul 18 , 2020
Dear Customer, We are sorry to hear that. The frame#S574 is made of TR which is referred to as plastic titanium. TR frames are lightweight and resistant to impacts and high temperature. It comes in a range of colors and won't release any chemical residues. Please refer to this link for the frame materials that we have. You can also click the image to have a larger view. No worries, our CSR have already reached out to you via email and addressed your concerns. Please check your inbox or spam mail. Thank you so much. Please stay safe and healthy!
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The prescription is correct but the frames and handle are extremely wide, they are practically falling off my face.
Firmoo's replyJul 28 , 2020
Dear Customer, Thanks for the feedback. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could also check this link https://www.firmoo.com/help-p-1.shtml for frame size reference. Please feel free to contact us if you need further assistance on this matter, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Thank you so much. Stay safe and healthy!