Customer Reviews (36)
Write a Review
Color(9)Price(2)Prescription(5)Quality(1)Shipping(4)Trendy(4)Customer service(9)Frame(24)Good(35)Anti-Reflective coating(2)First time experience(3)Computer glasses(3)Suggestions from customers(4)
Sort By:
I'm so upset about the glasses I recently ordered. They were the wrong prescription! Not Firmoos fault. I had input the wrong prescription doctor gave. Also the round frames looked and felt small like kids glasses when I put them on, don't know why, I've ordered these before.
Firmoo's replyApr 10 , 2021
Hello Jai, we are so sorry to hear that. But please don't worry, we can still definitely help you with it. We'd love to give you another chance to try a new pair with your correct prescription. You can send us an email or you may apply for an exchange so that you can get to order a new pair with the correct glasses. Moreover, to avoid mistakes on prescription, we suggest deleting/editing the wrong prescription in your account center, and please upload a copy of the original prescription issued by your eye doctor in placing an order. Please check out this link on how to upload the prescription https://www.firmoo.com/help-p-148.shtml. You may also call our toll-free hotline at 1-855-487-6006 opens every day from 5 a.m.- 8 p.m. PDT. You can also contact us through our Live Chat Support Team: Chat with us (24/7) or email us at service@firmoo.com. Please stay safe and healthy
S574
$23.99
Size:
Select Color: Clear (C4)
in stock
Select Lenses
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
Q&A
Question
Hey there! I'm trying to figure out if the pink is more of a cream or peachy color or if it's just my phone screen. I love clear cream/nude colored glasses and they seem to be much more nude than pink. Just trying to figure out before I order. Thanks!
May 18 , 2020
Firmoo's reply
Dear Customer, thank you for contacting Firmoo. This frame S574 in Pink,Clear (C7) is like more on a nude/pinkish/clear color combination. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 3 a.m.- 12-midnight PDT.) Or email us at service@firmoo.com. Please stay safe and healthy!
May 18 , 2020
Question
Hi there do you have a ballpark estimate as to when the pink,clear (C7) frame color for model S574 will be back in stock? I've already signed up for an arrival notification but I'm just really eager to order them Haha
Apr 9 , 2020
Firmoo's reply
Dear Customer, thank you for contacting Firmoo. I understand where you are coming from. However, due to unexpected demand, your preferred frame S574 in Pink,Clear (C7) is temporarily out of stock and we are uncertain about the specific time when it will be ready to be sold again. Moreover, since you already registered to the arrival notification of this pair, rest assured that you will be notified once it's already back in stock. I also tried to filter some similar frame colors that you might want to check here. Thank you for your patience and understanding. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com. Please stay safe and healthy!
Apr 10 , 2020
S574
$23.99
Size:
Select Color: Clear (C4)
in stock
Select Lenses
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
Customer Reviews (36)
Write a Review
Color(9)Price(2)Prescription(5)Quality(1)Shipping(4)Trendy(4)Customer service(9)Frame(24)Good(35)Anti-Reflective coating(2)First time experience(3)Computer glasses(3)Suggestions from customers(4)
Sort By:
My favorite style that I’ve purchased from Firmoo. I just ordered the clear pair and they’re on theiway. The only thing about the pink pair is that behind the ears they start to discolor. I have had them about 6 months more or less and they started turning light purple behind the ears.
Firmoo's replyApr 20 , 2021
Dear Annie, we are sorry to hear that. As checked, the frame is made of TR. The TR glasses frames might peel or flake off after months of use. This is likely caused by sweat, the skincare/cosmetics product. When sweat builds up on the plastic, it hastens the oxidation of the material. That would cause discoloration on the parts of the frame that are in contact with the face. To avoid this, we suggest an acetate frame which is a kind of premium material for eyeglasses. With this, our service team will reach out to you for further assistance. Please kindly check your email within 24 hours. Take care and stay safe.
I'm so upset about the glasses I recently ordered. They were the wrong prescription! Not Firmoos fault. I had input the wrong prescription doctor gave. Also the round frames looked and felt small like kids glasses when I put them on, don't know why, I've ordered these before.
Firmoo's replyApr 10 , 2021
Hello Jai, we are so sorry to hear that. But please don't worry, we can still definitely help you with it. We'd love to give you another chance to try a new pair with your correct prescription. You can send us an email or you may apply for an exchange so that you can get to order a new pair with the correct glasses. Moreover, to avoid mistakes on prescription, we suggest deleting/editing the wrong prescription in your account center, and please upload a copy of the original prescription issued by your eye doctor in placing an order. Please check out this link on how to upload the prescription https://www.firmoo.com/help-p-148.shtml. You may also call our toll-free hotline at 1-855-487-6006 opens every day from 5 a.m.- 8 p.m. PDT. You can also contact us through our Live Chat Support Team: Chat with us (24/7) or email us at service@firmoo.com. Please stay safe and healthy
Q&A
Question
Hey there! I'm trying to figure out if the pink is more of a cream or peachy color or if it's just my phone screen. I love clear cream/nude colored glasses and they seem to be much more nude than pink. Just trying to figure out before I order. Thanks!
May 18 , 2020
Firmoo's reply
Dear Customer, thank you for contacting Firmoo. This frame S574 in Pink,Clear (C7) is like more on a nude/pinkish/clear color combination. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 3 a.m.- 12-midnight PDT.) Or email us at service@firmoo.com. Please stay safe and healthy!
May 18 , 2020
Question
Hi there do you have a ballpark estimate as to when the pink,clear (C7) frame color for model S574 will be back in stock? I've already signed up for an arrival notification but I'm just really eager to order them Haha
Apr 9 , 2020
Firmoo's reply
Dear Customer, thank you for contacting Firmoo. I understand where you are coming from. However, due to unexpected demand, your preferred frame S574 in Pink,Clear (C7) is temporarily out of stock and we are uncertain about the specific time when it will be ready to be sold again. Moreover, since you already registered to the arrival notification of this pair, rest assured that you will be notified once it's already back in stock. I also tried to filter some similar frame colors that you might want to check here. Thank you for your patience and understanding. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com. Please stay safe and healthy!
Apr 10 , 2020
Delivery
Order placed
processing time
5-7 business daysdetails
Shipped
shipping time
5-7 business daysdetails
Delivered
Similar Frames
Best Seller
Copyright © 0 Firmoo Online Optical Store.All Rights Reserved
Firmoo's replyApr 20 , 2021