Customer Reviews (6)
Write a Review
Color(2)Shipping(2)Customer service(2)Frame(4)Good(7)Suggestions from customers(3)
Sort By:
Firmoo sent me single vision. I found out kids frames, only come in single vision and I wear progressive. Kids sizing was good for my small face.
Firmoo's replyNov 18 , 2020
Hi Nan! We are so sorry you did not get the glasses you needed. We saw that we received your request to exchange your glasses and sent you an email in response to your request. The email sometimes goes to the spam, junk or promotions folder so please check it. For any additional concerns, please don't hesitate to call us at 1-855-487-6006 we are currently open between 5:00AM - 8:00PM Pacific Time daily. You may also send us a chat and our Live Chat specialists are open 24/7 or email us at service@firmoo.com and you will get a response within 24 hours during weekdays and 24-48 hours on weekends. Thanks and please stay safe and healthy!
S9835K
$23.99
Size:
Select Color: Gold (C9)
in stock
Select Lenses
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
S9835K
$23.99
Size:
Select Color: Gold (C9)
in stock
Select Lenses
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
Customer Reviews (6)
Write a Review
Color(2)Shipping(2)Customer service(2)Frame(4)Good(7)Suggestions from customers(3)
Sort By:
i just received my glasses today shipping was really fast! i love these glasses they fit my small face very well & a good grip! though i would say the color looks a bit rose gold but it’s still good glasses.
Firmoo's replyNov 28 , 2020
Dear Wendy, thank you for your comments. We offer 30-Day Exchange & Return: Unsatisfactory glasses can be exchanged or refunded within 30 days of receiving. Only shipping fees will apply. However, during this challenging time, we have extended the returns period from 30 days to 60 days (from the date of receipt) for the time being. Please feel free to contact us if you need it. Have a nice day!
Firmoo sent me single vision. I found out kids frames, only come in single vision and I wear progressive. Kids sizing was good for my small face.
Firmoo's replyNov 18 , 2020
Hi Nan! We are so sorry you did not get the glasses you needed. We saw that we received your request to exchange your glasses and sent you an email in response to your request. The email sometimes goes to the spam, junk or promotions folder so please check it. For any additional concerns, please don't hesitate to call us at 1-855-487-6006 we are currently open between 5:00AM - 8:00PM Pacific Time daily. You may also send us a chat and our Live Chat specialists are open 24/7 or email us at service@firmoo.com and you will get a response within 24 hours during weekdays and 24-48 hours on weekends. Thanks and please stay safe and healthy!
Delivery
Order placed
processing time
5-7 business daysdetails
Shipped
shipping time
5-7 business daysdetails
Delivered
Similar Frames
Best Seller
Copyright © 0 Firmoo Online Optical Store.All Rights Reserved
Firmoo's replyNov 28 , 2020
Dear Wendy, thank you for your comments. We offer 30-Day Exchange & Return: Unsatisfactory glasses can be exchanged or refunded within 30 days of receiving. Only shipping fees will apply. However, during this challenging time, we have extended the returns period from 30 days to 60 days (from the date of receipt) for the time being. Please feel free to contact us if you need it. Have a nice day!