What is your policy of privacy and security?
In order for us to offer our services and products to you,
we need to collect your personal data. We ensure you that we will use these data
only for the purpose of fulfilling this contract, and will not use these data
for any other purpose or by any third party. We will...
a. There is no contract between
Firmoo.com and you, our customer, until you place your order of eyeglasses with
b. These terms and conditions
serve as the final agreement between us, replacing all the verbal and written
statements, agreements or correspondence related to the services and products
of Firmoo.com. All other information in Firmoo.com, such as products
1. Before you order eyeglasses from Firmoo.com, you must obtain a copy of eyeglass prescription from eye care professional (ECP) which was issued by your eye doctor in the most recent 2 years. You can’t use the contact lenses prescription to order eyeglasses from us, otherwise it is fully your...
Price and payment
1. The prices shown on firmoo.com are the price that you, our customer, will pay.2. We accept the major credit cards. Payments will be effected by debiting your account. No production of eyeglasses will be processed before we receive your payment.3. In case of our failure of providing you the...
Customers’ inspection of eyeglasses
1. Once the package is delivered and received by you, our customer, you must conduct inspection immediately and carefully. Failure in doing so will be your own responsibility.2. If you, our customer, find the eyeglasses and accessories are damaged or lost, or not in accordance with what you have ordered,...
1. You may not have the right to transfer this contract or any part of it without our written permission, as this contract is a personal agreement between us.2. We may have the power to subcontract the whole contract or part of it to another competent party or parties, without your...