a. Prescription and PD
An eyeglass prescription is necessary to process your prescription glasses. (If there is no problem with your eye and you do not need prescription lenses, you could choose non-prescription lenses)
An eyeglass prescription is a pad issued by your eye doctor after an eye exam, specifying all the numbers and signs which is used for us to produce eyeglasses for you.
PD stands for Pupillary Distance, which is the distance between your pupils in millimeters, PD is very important for accurately fitting your lenses to achieve visual acuity.
If there is no PD number on your prescription paper, you could measure it by yourself. http://www.firmoo.com/help-p-114.shtml (Check with your doctor is recommended)
b. PayPal Account/Credit Card/Debit Card
We only accept ways of payment via PayPal currently, which will guarantee convenient and secure payment environment. If you don't have a PayPal account, you can also pay using credit card/debit card as a PayPal guest. https://www.firmoo.com/help-p-59.shtml
BTW, currently we do not accept check and cash.
c. Shipping address
Your shipping information is necessary, your Name, Residential/Postal address and Phone Number included.
Please note, if you choose Express Service, don't use your P.O. Box in your address.
d. Frame size and frame style
Click on this link to know more detail about face shape and frame style: https://www.firmoo.com/help-p-119.shtml
Use try-on system for style reference: https://www.firmoo.com/help-p-112.shtml
Measuring frame size is very important: https://www.firmoo.com/help-p-1.shtml
Firmoo.com is one of the most popular online eyeglasses stores. Years of expertise in the optical industry enables Firmoo.com to offer varieties of prescription eyewear to the consuming public in high quality at extremely affordable prices.
Firmoo.com started conducting a survey concerning the efficiency of the optical industry in the United States and found that this industry is one of the most inefficient ones in the country. The immense markup by the retailers does not benefit the optical stores too much as the traffic to each store is very limited, yet the consumers need to pay hundreds of dollars for a pair of eyeglasses worth just a fraction of what consumers pay. This is why Firmoo.com has established the online optical store here bypassing most of the expenses incurred in the brick and mortar stores. Through the harmonious collaboration between our optical experts, direct manufacturers and our overseas laboratories, Firmoo.com offers our customers affordable eyeglasses.
The low prices in Firmoo.com never compromise the quality of eyewear while treating the quality and services to consumers as the top priority. Firmoo.com fully understands that prescription eyeglasses and sunglasses are classified and regulated by FDA as Class I medical device, therefore multiple inspections of eyewear by our team are being executed before shipping to our customers to ensure 100% accuracy of prescriptions, enhancing the physical well-being of our customers.
More importantly, Firmoo.com is aware of the aesthetic functionality of eyeglasses. Though long being an integral part of the fashion industry, eyeglasses are never consumed in the same manner as other fashion items with the expensive price being the major hurdle. Firmoo.com makes the fashion-conscious consumers' dream of creating a real eyewear wardrobe a reality.
Firmoo.com feels each satisfied customer is the priceless wealth who helps spread the word. Only our valued and satisfied customers can further solidify our position as the leading online optical store in the world.
Though we can't say that our prices are the most competitive in the world, we are definitely sure our charges are close to the lowest ones. Comparing with the charges at the local optical stores, our prices are only 10% or a bit more, thus we will pass the savings up to 90% to our valued customers.
Our Spectacle Frames
Thanks to our contractual relationship with the frame manufacturers in Asia, we can purchase the spectacle frames at a very fair price. Our manufacturers meanwhile are taking OEM orders from the world's major designer names. Our private label frames are identical in quality as the designer ones, boasting even newer styles and fashion.
At Firmoo.com we offer basic resin lenses (CR-39) with an anti-scratch hard coating without any extra charge. Our charges on all the other lens options and add-ons are very moderate. Our lenses are bought from the same factories which produce the 60% of the world's optical lenses.
Our Quality Control
The optical professionals at Firmoo will constantly check the quality of frames and inspect the accuracy of lens prescription through all the stages of lenses fitting. All the orders will finally be checked again before shipping to your home.
Our Fashion Sensitive Frames Portfolio
Our mission is far more beyond providing refractive corrections for our customers. Our product portfolio offers wide varieties of most stylish frames for both budget- and fashion-conscious wearers. We will endeavor to trigger the tide of purchasing multiple pairs of same prescription eyeglasses for different occasions. Firmoo.com will help you realize your dream of creating your own eyeglasses wardrobe!
Our Free Accessories and Repair Kit
All Firmoo's eyeglasses will go with a free hard protective spectacle case, an eyeglass bag and pieces of micro-fiber lens cloth. We will also enclose in the package a repair kit including screws, screwdrivers and replacement nose pads which are used for online buyers of eyeglasses.
Our Customer Service
At Firmoo.com, we try our best to ensure the good quality and prompt delivery. In case you are not satisfied with your eyeglasses, you may contact our customer service to return for refund or exchange for a new pair. We are fully aware that each contented customer is our most worthy investment in promotion!
Buy 1 Get 1 Free