Why am I requested to pay duty fee or custom charges from forwarder such as UPS?
Customs duty is a tax levied on imports (and, sometimes, on exports) by the customs authorities of a country to raise state revenue, and/or to protect domestic industries from more efficient or predatory competitors from abroad.Custom duty is required in some countries. Please send the invoice copy to firstname.lastname@example.org for...
What payment method do you accept?
We at Firmoo.com accept PayPal (including Master, Visa,
Express, Credit card) for our customers to effect payment. Currently we do not
accept check and money order....
Is the payment environment safe?
Yes, it is secure. You only enter your information in the
secure webpage. We use the renowned payment gateway service in US....
Can I get an invoice?
Invoice is not included in our parcels. You can print invoice by logging into your Firmoo account. Here are the detailed instruction:1. Log in My Account2. Click My Order List and find your order3. View the order4. Click the Invoice and then you will see your invoiceIf you need to...
Do you accept insurance as payment for my eyeglasses?
we don't. You could use the Paypal payment page to cover your insurance. ...
How to pay by credit card?
We only accept ways of payment via PayPal currently, which will guarantee convenient and secure payment environment. If you don't have a PayPal account, you can also pay using credit card/debit card as a PayPal guest. Step 1: Click “Place order”Step 2: Choose the “Pay with Debit or Credit Card”Step 3:...
How to use the coupon?
The voucher/coupon code should be entered at step 6 "Check
Out" when you are doing your payment. Why can't I use the coupon for ordering?a. Only one coupon is allowed for one order;b. Your coupon expires;c. The coupon is not eligible for the product you select;d. The product...