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Return&Exchange Policy
We offer reliable and friendly exchange&return policy. You will enjoy a 3-month warranty and will not face any issue in the exchange&return procedure. Damaged or wrong glasses can be remade freely or full refunded. We promise that we will offer you a 100% satisfying solution in any case.    Firmoo’s liability Process delay---Why...
Where to donate my glasses?
Please choose a nearest location to donate your eyeglasses. USA Alaska Aurora Borealis Lions Eyeglass Recycling Center Ship to: AURORA BOREALIS LIONS EYEGLASS RECYCLING & VISION CENTER PO BOX 55933 NORTH POLE, ALASKA  99705, USA Contact:  Howard Rixie, PCC e-mail:  hdcrixie@alaska.net Phone:  907-378-7797 Fax:      907-488-6164 Arizona a . Arizona Lions Eyeglass Recycling Terminal, Inc. (A.L.E.R.T.) Ship to: Arizona Lions Eyeglass Recycling Terminal, Inc.       3767 E. Grant Road   Tucson, AZ 85716 Contacts: Charles Harrison,...
When will I receive the refund?
Refund will be credited to the payment account originally used for the purchase.*If you used PayPal account to pay for the order, the refund will be back to your PayPal account  within 3 business days.*If you used credit card/debit card to pay for the order, the refund will be back...
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