3-Month Warranty: Customers will enjoy a 3-month warranty (3 months of receiving), covering any possible defect in materials and workmanship. This warranty does not cover wear and tear from everyday use, or sudden force or impact.
30-Day Exchange&Return: Unsatisfied glasses can be exchanged or refunded within 30 days of receiving. Only shipping fees will...
Where to donate my glasses?
Please choose a nearest location to donate your eyeglasses.
Aurora Borealis Lions Eyeglass Recycling Center
AURORA BOREALIS LIONS EYEGLASS RECYCLING & VISION CENTER
PO BOX 55933
NORTH POLE, ALASKA 99705, USA
Howard Rixie, PCC
a . Arizona Lions Eyeglass Recycling Terminal, Inc. (A.L.E.R.T.)
Arizona Lions Eyeglass Recycling Terminal, Inc.
3767 E. Grant Road
When will I receive the refund?
Refund will be credited to the payment account originally used for the purchase.
*If you used PayPal account to pay for the order, the refund will be back to your PayPal account within 3 business days.
*If you used credit card/debit card to pay for the order, the refund will be back...
How to apply for return&exchange?
Firmoo offers 30-day return&exchange policy and also 3-month warranty. The process is very simple:
1. Login your Firmoo account and find the order number you are not satisfied with. Click the "Return&Exchange" button.
2. Select the service type---return or exchange. Choose frame, reason and describe details. Please upload your original prescription picture if...