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What can I do if I am requested to pay duty fee or customs charges?

Customs duty is a tax levied on imports (and, sometimes, on exports) by the customs authorities of a country to raise state revenue, and/or to protect domestic industries from more efficient or predatory competitors from abroad.

Custom duty is required in some countries occasionally. Once you are informed to pay duty fee, please send the invoice copy to service@firmoo.com and we will offer you a compensation.

 

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