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<p style="margin-left:18pt; margin-right:0cm">A certain amount of import duty may apply for some countries. For instance, the CSC (customs clearance charge) is required in some European countries. Please contact the local custom for a specific amount of CSC.</p>
<p style="margin-left:18pt; margin-right:0cm">a. If you are informed to pay duty fee (less than $20 USD), please send the invoice copy to <a href="https://www.firmoo.com/administrator_firmoo/service@firmoo.com">service@firmoo.com</a> and we will refund you.</p>
<p style="margin-left:18pt; margin-right:0cm">b. If the duty fee is more than $20 USD, you are suggested to contact us at first and we will help you to deal with it. </p>
<p style="margin-left:18pt; margin-right:0cm">c. If the duty fee is higher than your order amount, please don't pay for it and contact us first. We can help you reship a new parcel. </p>
<p style="margin-left:18pt; margin-right:0cm"><strong>Note: we won't compensate for </strong><strong>customs</strong><strong> duty paid by customers without Firmoo's confirmation. </strong></p>
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