Customer question & answers about undefined

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Question

Hello Firmoo, Why don't edit frames similar to the above one but smaller? A lot of people would love to buy them!

John on Apr 9 , 2020

Answer

Hi John, thank you for contacting Firmoo. our frame comes with a fixed size. Also, we have different frame suppliers and they have different measuring methods, so we re-measure the frame size and upload it to the website. Therefore, you could rely on the measurement listed on the frame page. Choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. I also tried to filer similar frames, please click here. Moreover, thank you for your suggestion! We will consider it. Maybe we will have a smaller model in the near future. Please stay safe and healthy!

Firmoo's reply to John on Apr 9 , 2020

Question

Please make a pair smaller!!! Like the size of the circle/square pair you had! Those were the perfect circle size but the other side was square. I have that pair but am looking for both sides smaller circles !!!

Bolz on Mar 19 , 2020

Answer

Dear customer, our frame comes with a fixed size. But thank you for your suggestion! We will consider it. Maybe we will have a smaller size in the near future. Have a nice day!

Firmoo's reply to Bolz on Mar 19 , 2020

Question

What do the purple ones look like in actual color? Can i get a photo of them?

Brittany Hull on Jul 7 , 2019

Answer

Hello, thank you for your interests! We will send the actual picture of the frame to your email. Please feel free to check it later. Thank you!

Firmoo's reply to Brittany Hull on Jul 7 , 2019

Question

Will the brown tortoise version be back in stock soon? I see them in review photos but not as a color option.

Anna on Jun 23 , 2019

Answer

Thanks for your interest！
DBSN62204 will be back stock around July! Stay tuned

Firmoo's reply to Anna on Jun 23 , 2019

Question

Will you be restocking these frames in black?

Melissa Palma on May 16 , 2019

Answer

Thanks for your interest! Yes dear, there is a plan to restock.

Firmoo's reply to Melissa Palma on May 16 , 2019

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