Question
When will the green and pink ones be back?
Amber Gray on Apr 22 , 2019
Answer
Thanks for your inquiry. We are so sorry that the green and pink ones will not be back. Could you please check our other green and pink styles? If you need any help with choosing frames or lenses, feel free to contact us for help.
Firmoo's reply to Amber Gray on Apr 22 , 2019
Question
Hi, I would like to know why I cant choose option blou light blocking lenses for this frames? I really like theseframes but I need blue light blocking lenses as I'm working on computer everyday. Thank you
Jaja on Jan 12 , 2019
Answer
Dear customer, please kindly note that the blue-light blocking could be used for single vision glasses only:) If any further problem, please contact us via email service@firmoo.com and your exclusive CSR will help you solve it!
Firmoo's reply to Jaja on Jan 12 , 2019
Question
Will red be restocked?
Andy Esquivel on Nov 20 , 2018
Answer
Hello, F019 would not get back to stock again! Would you look other similar styles? For example: https://www.firmoo.com/eyeglasses-p-5723.html#13679
Thanks!
Firmoo's reply to Andy Esquivel on Nov 20 , 2018
Question
En color negro volverán a reponer?
Esmeralda Berbis on Nov 4 , 2018
Answer
Estimado cliente, lo siento negro está actualmente fuera de stock. ¿Te gusta este?https://www.firmoo.com/eyeglasses-p-4879.html
Firmoo's reply to Esmeralda Berbis on Nov 4 , 2018
Question
By any chance, Do you have a wider frame for this Glasses or something similar ? Thanks
Jacques on Sep 14 , 2018
Answer
Dear Jacques, do you like this frame#S5397X https://www.firmoo.com/eyeglasses-p-5649.html
Firmoo's reply to Jacques on Sep 14 , 2018
Question
Hello, when I found Firmoo, the glasses that caught my attention were the DBSN62278 in pink and green. Do you no longer carry these glasses, because when I tried to purchase them, the colour was not available. Thanks!
Faith Duncan on Aug 20 , 2018
Answer
Dear customer, sorry they are not available. Could you please check if you like #DBSN62352A?https://www.firmoo.com/eyeglasses-p-5132.html
Firmoo's reply to Faith Duncan on Aug 20 , 2018
Question
Hey saw the dimensions for length width was 138mm three weeks ago so I purchase a pair. Now reviewing the site I’m seeing it has changed from 138 -128mm. Any clarification on the accurate size will be greatly appreciated. Thanking you in advance
Dana Kells on Jul 18 , 2018
Answer
Dear customer, the measurements are 52 -19-142 and the total width is 128 mm.
Firmoo's reply to Dana Kells on Jul 18 , 2018
Question
Pd 31.5 will these work
Carrie Creech on Apr 18 , 2018
Answer
Dear customer, actually 31.5 is for one eye. The frame is best for PD 62-80, so it will work.
Firmoo's reply to Carrie Creech on Apr 18 , 2018
Question
I receive my glasses today and they got scratch very easily now my glasses have a scratch on it is there anyway that I can fix it or get a refund or an exchange for another pair because these glasses got scratch easily as I put them on the table
Yoselin Rosmery Gonzalez on Apr 16 , 2018
Answer
Dear customer, so sorry about it. Please don't worry, we offer 30-day exchange/return and 3-month warranty policy, we will help if there is any problem with the lens.
Firmoo's reply to Yoselin Rosmery Gonzalez on Apr 16 , 2018
Question
Will this work for a person with PD 59?
Rabbi on Jan 25 , 2018
Answer
Dear Rabbi, PD 59 is rather small for this pair. Please measure the size of your old glasses again and choose similar size at our site.
Firmoo's reply to Rabbi on Jan 25 , 2018