Dear Mustafa, we are sorry to hear that. We ensure that all glasses have been inspected before getting them shipped out and handled carefully for our customers to receive in good form.  Moreover, this frame is made of memory metal which is extremely flexible and can be twisted or bent to an extreme and still return to its original (or near original) shape. You may also check maintenance tips here. Also, we understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. Don't worry, we will further check and we offer a 30-day return&exchange and 3 months warranty service. However, during this challenging time, we have extended the returns period from 30 days to 60 days (from the date of receipt) for the time being, please click here for details. Our CSR will reach out to you via email within 24 to 48 hours. Please check your inbox or spam mail. Thank you and stay safe!

Firmoo's Reply Mustafa on Aug 24 , 2021

Dear Customer, thanks for your comments. This frame SL357 is a Memory Metal, which is a type of lightweight and ductile metal, which is not easily broken. If you prefer hard metal, please select Metal or Mixed-Material frame. You can also check this link https://www.firmoo.com/help-p-144.shtml for reference. I hope this is helpful. Have a nice day!​​​​​​​

Firmoo's Reply Maria on Mar 6 , 2020