Question
will the black with clear of this style ever be back? I love my pair of these but i got an updated prescription :( if not, can i send my frames back to get new lenses put in?
christine on Apr 29 , 2022
Answer
Hi christine,
Thanks for your inquiry!
We are sorry they won't be restocked in a short time. We suggest you choose other similar styles from this page: https://www.firmoo.com/z/eyeglasses.html?colors=Black,Clear&page=1
Thanks for your inquiry!
We are sorry they won't be restocked in a short time. We suggest you choose other similar styles from this page: https://www.firmoo.com/z/eyeglasses.html?colors=Black,Clear&page=1
Firmoo's reply to christine on Apr 29 , 2022
Question
The glasses I've ordered on January 24th seems small would I be able to choose a larger size before the order has been processed?
Cecelia on Jan 27 , 2021
Answer
Hi Cecelia, thanks for your inquiry. Certainly, I have put your order on hold so you can cancel it and place a new order. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could also check this link for frame size reference. Our CSR will reach out to you via email (within 24 hours during weekdays and 48 hours when weekends). Please check your inbox or spam mail. Please stay safe and healthy!
Firmoo's reply to Cecelia on Jan 27 , 2021
Question
Are you going to have in stock the crystal clear frames version ? I have the black-clear frames already and they are the best fitting pair of glasses ever for my face, but I really want to get the clear ones!
Agusto on Sep 2 , 2020
Answer
Hello Agusto! Unfortunately, the clear one has been sold out and will no longer back in stocks. Please click HERE for available clear frames on the website with the same style. We hope you'll like them too :) Thank you for your support. Stay safe!
Firmoo's reply to Agusto on Sep 2 , 2020
Question
Why are these on the BOGO list if when I try to purchase them, they say error and that they aren’t able to be used with this?
Jonas on Jun 2 , 2020
Answer
Dear Customer, We are sorry to hear that. The frame#F26819 is currently discounted by 30%off, and it is not included in the BOGO limited page. You may choose at least two pairs from this page only: https://www.firmoo.com/z/buy-one-get-one-free.html and redeem the code "bogo" at checkout to get your cheapest pair free. For any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 3 a.m. till Midnight PDT.) or email us at service@firmoo.com. Please stay safe and healthy!
Firmoo's reply to Jonas on Jun 2 , 2020
Question
When will these in wide be available? Somebody else in the reviews said that theirs was a wide frame of this.
Josh on Oct 21 , 2018
Answer
Dear customer, so sorry that we only have narrow size for the frame. We would recommend you choose a similar frame to your current pair. https://www.firmoo.com/help-p-1.shtml
Firmoo's reply to Josh on Oct 21 , 2018
60-day Return & Exchange
Unsatisfactory glasses can be exchanged or refunded within 60 days of receipt. 365-Day Warranty
Covering any possible defect in materials and workmanship.Live Chat 24/7
We are always online for you.Language:EnglishEspañol
Copyright © 0 Firmoo Online Optical Store.All Rights Reserved