Luis Antezana
Great glasses. However, a colleague accidentally bumped into me and the arm bent out of shape and is no longer usable. I was very saddened by the lack of quality.
Mar 3 , 2020
Dear Customer, thank you for your comments and sorry to hear that. The lifespan of eyeglasses not only depends on the quality of materials but also the maintenance. By the way, there are several helpful tips for glasses maintenance. Please check this link https://www.firmoo.com/help-p-120.shtml for reference. Please don't worry, we have friendly after-sale policies. Allow us to further check on this and our CSR will reach out to you via email (within 24 hours during weekdays and 48 hours when weekends). Please check your inbox or spam mail. Thank you!
Firmoo's Reply Luis Antezana on Mar 3 , 2020
Mo
This is definitely a large frame, but it's light and comfortable and the construction feels very solid. If you have a big or wide head, these may be uncomfortable on you; I have a small head and the arms feel like just the right width.
Aug 27 , 2019
Hi Mo, thanks for supporting Firmoo. Choosing a satisfactory glasses can be hard sometimes. Here are some tips about it. https://www.firmoo.com/help-p-1.shtml Hope you will find a suitable one next time.
Firmoo's Reply Mo on Aug 27 , 2019
Rebelita
I received the wrong color frames and the my lens are popping out of the frame, although I purchased a super thin frame. Besides this discrepancy, the glasses seem sturdy and reliable. But i'am very disappointed with what I received, as it is not what I ordered.
Aug 8 , 2019
Hi Rebelita, we are so sorry to hear that. Pls don't worry. We have received your refund request and your exclusive CSR will handle it asap. Pls kindly check your email later. Sorry again.
Firmoo's Reply Rebelita on Aug 8 , 2019
Michael Nguyen
These are a bit small for me but this is expected since I usually wear wide frames. Overall, they look amazing! Super high quality looking and definitely does not look like how much they cost
Jun 22 , 2019
angela escalera
Love them!!
I’ve been telling everybody about this website
Dec 30 , 2018
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