Question
Can these glasses be prescribed
shayla on May 19 , 2020
Answer
Dear Customer, thank you for contacting Firmoo. Yes, absolutely! We do offer prescription and non-prescription glasses. Kindly please check the step by step guidance on how to place an order for more information, https://www.firmoo.com/help-p-42.shtml. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 3 a.m.- 12-midnight PDT.) or email us at service@firmoo.com. Please stay safe and healthy!heart
Firmoo's reply to shayla on May 19 , 2020
Question
When will gold/tortoise color be available back again? I am interested to buy this frame in gold/tortoise color. Please let me know.
Nupur on May 2 , 2020
Answer
Hi Nupur, thank you for your interest. The Gold,Tortoise color may no longer be restocked. We would suggest to try other colors or other similar style. Please check this S947HMS185 and F26813. Hope you can find the one you like. Please also keep checking our website for the new arrivals. Thank you and stay safe!heart
Firmoo's reply to Nupur on May 2 , 2020
Question
When will the tortoise color be available?
Lacy Rickard on Apr 16 , 2020
Answer
Dear Customer, thank you for contacting Firmoo. I'm afraid that due to unexpected demand, your preferred frame (S945 in Gold,Tortoise (C2/C22)) is temporarily out of stock and we are uncertain about the specific time when it will be ready to be sold again. However, you could register for the "arrival notification" of this pair, so that you will be notified once it's already in stock. Moreover, I also tried to filter some frames with tortoise color, please click here. Hope you find one you like. Please stay safe and healthy! Thanks!heart
Firmoo's reply to Lacy Rickard on Apr 16 , 2020
Question
When will these frames be in stock??
Lacy Rickard on Apr 15 , 2020
Answer
Dear Customer, thank you for contacting Firmoo. This frame S945 is currently in stock and the available colors are Clear (C3/C33), Brown,Gold (C9), and Black,Gold (C1). Hope this is helpful. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com. Please stay safe and healthy! Thanks!heart
Firmoo's reply to Lacy Rickard on Apr 15 , 2020
Question
These glasses can be unisex ?
Reducely on Feb 19 , 2020
Answer
Dear Customer, this frame S945  style is basically for women. Moreover, you can check here for unisex frame styles. I hope this is helpful. Thank you!heart
Firmoo's reply to Reducely on Feb 19 , 2020
Question
Could these work for Men too ??
Carranza on Sep 30 , 2019
Answer
Dear customer, thanks for your inquiry. We do have eyeglasses for men, please check this page: https://www.firmoo.com/z/eyeglasses-for-men.html . If you need more assistance, feel free to contact us through Live chat or by sending emails to service@firmoo.com.
Firmoo's reply to Carranza on Sep 30 , 2019
Question
How can we get the free gifts listed on here?
Miriam Barrera on Aug 28 , 2019
Answer
Hi Miriam, free gifts will be provided for any glasses at our website after you place an order. For any problem, pls feel free to start a livechat or email service@firmoo.com
Firmoo's reply to Miriam Barrera on Aug 28 , 2019
Question
Will you make the brown clear ones again? I don't see them as an option anymore.
Naomi Fawkes on May 21 , 2019
Answer
Thanks for your interest! Sorry we have Clear with enough stock. And for Brown Gold has no restock plan currentlyheart 
Firmoo's reply to Naomi Fawkes on May 21 , 2019
Question
How long until the tortoise ones are restocked? Is there a button for me to press to get a notification? Thank you!
Tran on Apr 15 , 2019
Answer
It is available now. Thank you! :)
Firmoo's reply to Tran on Apr 15 , 2019
Question
How do I buy these with sunglasses tinted lenses?
Michelle Usher on Mar 18 , 2019
Answer
When you select lens color, please choose dark tint options. Thank you!
Firmoo's reply to Michelle Usher on Mar 18 , 2019
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