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Question
I have trifocals. Can I get these through you?
Emily on May 18 , 2019
Answer
Dear customer,

We are happy to receive your inquiry! Of course we can provide trifocal lens for you. Would yu mind sending your picture of original prescription for checking? If you need trifocals, frames should be higher than 30 mm. Please kindly select trifocal glasses from this page: 
https://www.firmoo.com/bifocal-glasses.html

Should you need any assistance, please feel free to email to us: service@firmoo.com!
Firmoo's reply to Emily on May 18 , 2019
Question
My prescription says my DIST. P.D. Is 33.50 but when i try to fill that in, the only options are 45.0-80.0. Does my number not exsist or does firmoo not have this option? Any suggestions? Has anyone else had this problem? Thanks!
Lindsay on May 13 , 2019
Answer
Dear Lindsay, you could click 2 PD numbers for fill in 67 directly. Any question, feel free to contact us.
Firmoo's reply to Lindsay on May 13 , 2019
Question
Can I get these in progressives or that considered a prescription?
meellis on Apr 15 , 2019
Answer
Yes. This frame is available for progressive lenses. Thank you! :)
Firmoo's reply to meellis on Apr 15 , 2019
Question
On the website it says these glasses are 53-16-142 but in the picture the glasses say 53-17-145. Which is correct? I ordered these glasses because the smaller size would fit my face but now seeing the larger size I wish I went with a smaller pair... HELP!
Allie on Apr 7 , 2019
Answer
Dear customer, We have different frame suppliers and they have different measuring methods, so we re-measure the frame size and upload it to the website. Therefore, you could rely on the measurement listed on the frame page. So 53-16-142 is correct. Please do not worry!
Firmoo's reply to Allie on Apr 7 , 2019
Question
Does this frame have spring hinges?
Anna Marie Revisado on Feb 13 , 2019
Answer
This frame does not have spring hinges. If you like spring hinge frames, you could find them on this page: https://www.firmoo.com/spring-hinge-glasses.html
Firmoo's reply to Anna Marie Revisado on Feb 13 , 2019