Dear, thank you for your comments. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. We offer 60-Day Exchange & Return: Unsatisfactory glasses can be exchanged or refunded within 60 days of receiving. Only shipping fees will apply. Please feel free to contact us if you need it. Have a nice day!

Dear customer, thank you for your comments. We offer a 1-year warranty service which covers any possible defect in materials and workmanship. Please check here for details: https://www.firmoo.com/help-p-73.shtml. Please feel free to contact us if you need. Have a nice day!

Hi Christina, Thank you for your feedback and we apologize that our glasses did not meet your expectations. We will surely check on this and help in solving the issue. We will let our CSR contact you via email (within 24 hours on weekdays and 48 hours on weekends). Please check your inbox or spam mail. Thank you so much, stay safe and healthy!