Question
What time of metal are the frames made out of? Are they sturdy?
Cato on Mar 6 , 2020
Answer
Hi Cato, Metal is the most widely used material to make eyeglass frames, which is very lightweight, flexible but durable. Many people opt for metal frames because they are attractive and for their malleability and resistance to corrosion. You can also check this link https://www.firmoo.com/help-p-144.shtml for frame material reference. I hope this is helpful. have a nice day!heart
Firmoo's reply to Cato on Mar 6 , 2020
Question
Are the lenses made from polycarbonate or glass?
Q on Feb 3 , 2020
Answer
Hi Quin, our lenses are made of resin, which is lightweight and highly impact-resistant. Resin lenses also have a strong ability to block ultraviolet radiation to protect your eyes. We also offer a Super Flex lens that is a similar feature of Polycarbonate. Thank you and have a nice day!heart
Firmoo's reply to Q on Feb 3 , 2020
Question
Is this recommended for a high prescription?
Gwen Bautista on Oct 23 , 2019
Answer
Hi Gwen, thanks for your interest. For your prescription, this frame is suitable. But it's better to choose a frame with similar size and shape to your old one; otherwise, it may cause discomfort in the beginning. Pls click here for how to choose a suitable and satisfactory glasses: https://www.firmoo.com/help-p-1.shtml Pls feel free to start a livechat for any problem.
 
Firmoo's reply to Gwen Bautista on Oct 23 , 2019
Question
Is this recommended for a high description?
Gwen B on Oct 23 , 2019
Answer
Hi Gwen, thanks for your interest. For your prescription, this frame is suitable. But it's better to choose a frame with similar size and shape to your old one; otherwise, it may cause discomfort in the beginning. Pls click here for how to choose a suitable and satisfactory glasses: https://www.firmoo.com/help-p-1.shtml Pls feel free to start a livechat for any problem.
 
Firmoo's reply to Gwen B on Oct 23 , 2019
Question
Hi there! I couldn't find Brazil to add on my shipping address. Is there any way or option to buy these glasses and be shipped here? Thank you!
Carol on Sep 5 , 2019
Answer
Sorry Carol, we can't ship to Brazil due to some shipping limits. You can write other countries such as the USA if you have friends there and then ask them to send it to you. Pls kindly click here for which countries we can ship to. https://www.firmoo.com/help-p-79.shtml
Firmoo's reply to Carol on Sep 5 , 2019
Question
Do you offer these in blue-light-blocking lenses?
Audrianna on Aug 9 , 2019
Answer
Hi friend, thanks for your question. Yes, you can choose blue-light blocking lenses for this frame. Now such lenses are under discount, which are cheaper a lot than usual.
Firmoo's reply to Audrianna on Aug 9 , 2019
Question
When will the YSL1230 Gold ones be made? I'm trying to get them again please.
Mara on Mar 1 , 2019
Answer
Hi Mara, it may take another month to restock this one. If you do not mind, would you please check it later in a month? Thank you! :)
Firmoo's reply to Mara on Mar 1 , 2019
Question
What size are the nose pads?
Syd on Jan 7 , 2019
Answer
Dear Syd, you can refer to the pictures. The length of the nose pads is around 20mm.
Firmoo's reply to Syd on Jan 7 , 2019
Question
@firmoo, when will guys stock up on this frame? specifically, the tortoise version of this pair.
Imane Bahji on Nov 1 , 2018
Answer
Dear customer, sorry they are not available. Could you please check similar style #YSL1718085M?https://www.firmoo.com/eyeglasses-p-5180.html
Firmoo's reply to Imane Bahji on Nov 1 , 2018
Question
My prescription is not one of the options. My right id -5.50 but the options are only until -4.50 sadly
Nikka Parreño on Aug 26 , 2018
Answer
Dear customer, you can upload the prescription picture directly. We will check it before processing your lens. Thank you.https://www.firmoo.com/help-p-148.shtml
Firmoo's reply to Nikka Parreño on Aug 26 , 2018
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