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Question
Como subo mi reseta para esta compra de montura me interesan estos
Maria elena on Jan 22 , 2021
Answer
Hola María, gracias por tu interés en nuestro producto. No se preocupe, puede usar esa receta para comprar anteojos en nuestro sitio web. Puede consultar este enlace https://www.firmoo.com/help-p-42.shtml sobre cómo realizar un pedido con su marco preferido. Si tiene problemas para realizar el pedido, comuníquese con nosotros a través de Livechat, estamos en línea las 24 horas del día, los 7 días de la semana, o llámenos al número gratuito: 1-855-487-6006 (todos los días, de 5 am a 8 pm PST) o envíenos un correo electrónico al servicio @ firmoo.com. Espero que esto sea útil. ¡Gracias y mantente a salvo!heart
Firmoo's reply to Maria elena on Jan 22 , 2021
Question
The girl in the video mentions that the nose pads are better for people with low nose bridges, is this true? will it bothersome for someone with a higher nose bridge?
ngoo on Jul 17 , 2019
Answer
Hello friend, indeed, glasses with these adjustable nose pads are usually recommended for people with low nose bridge. For higher ones, glasses with no such pads are recommended. But different people show different effect. You can try one because unsatisfied glasses can be exchanged or refunded within 30 days of receiving. Only shipping fees will apply. Each order is eligible for a one-time exchange/return.
Firmoo's reply to ngoo on Jul 17 , 2019
Question
why am i having a hard time, using your website? i received an email stating i can have a free pr of eyeglasses i cant finalize the last process of put the order thru.
Lottie Robinson on Jun 10 , 2019
Answer
Thanks for the interest and sincerely sorry for the inconvenience.
Coupon can be redeemed when you check out.
Your exclusive CSR is contacting through Email to guide you how to go throughheart
Firmoo's reply to Lottie Robinson on Jun 10 , 2019
Question
When wil the clear ones be back in stock ?
eliza vicente on Jun 6 , 2019
Answer
Dear customer,
Thank you for your inquiry! We are sorry that we will not restock them again. Would you mind selecting similar clear frame from this page?
Clear glasses: 
https://www.firmoo.com/clear-eyeglasses.html
Have a good day!
Firmoo's reply to eliza vicente on Jun 6 , 2019
Question
What does it mean for narrow? My current glass size is 50-20-140. Would they fit???
Brittany on Apr 2 , 2019
Answer
Narrow means the total width (screw to screw) of this frame is smaller than 135 mm. You could measure your old glasses firstly and then choose a pair with similar size to your old one. If your old glasses' temple length is 140 mm, the temple length of this frame (148) might be a little longer for you. Generally speaking 2 to 3 mm difference is okay. Thank you!
Firmoo's reply to Brittany on Apr 2 , 2019