Question
Where can I see your tints colors?
Venita on Feb 27 , 2020
Answer
Hi Venita, Tint is the permanent color added to the lens. The effect of the tinted lens is thoroughly and only one tint color no matter indoor or outside. Now we have a light color tint and dark color tint. Light is about 20% tint and dark 80%. The dark tint lens is more suitable for working as sunglasses. kindly please check this link for the tint colors available https://www.firmoo.com/help-p-147.shtml. You can also check the step by step guidance on how to place an order: https://www.firmoo.com/help-p-42.shtml. I hope this is helpful. Thank you!heart
Firmoo's reply to Venita on Feb 27 , 2020
Question
Do the temples on this frame, bow out extremely? Some reviews note this, is it how they are made or is it just a flaw that happened?
BG on Feb 25 , 2020
Answer
Hi BG, As for the bows/temples part you mentioned, it is designed in that way. I hope this is helpful. Thanks!heart
Firmoo's reply to BG on Feb 25 , 2020
Question
How do I pick the right size of glasses narrow medium or wide
Randy on Feb 10 , 2020
Answer
Dear customer, our frame comes with a fixed size. Choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. I hope this is helpful. Thank you.smiley
 
Firmoo's reply to Randy on Feb 10 , 2020
Question
Can I order glasses with 2 different grades?
Jaylede on Apr 11 , 2019
Answer
Do you mean order 2 pairs with 2 different prescriptions? Or order a pair of glasses but the left eye prescription and right eye prescription are different? Or do you refer to bifocals? No worries. We could do that. If you do not mind, you could also send us your prescription for checking. We are happy to give you some suggestions. Thank you! :)
Firmoo's reply to Jaylede on Apr 11 , 2019
Question
How in the world do I order glasses from your site?
Anastasia on Feb 28 , 2019
Answer
Dear customer, you could see how to place an order on this page: https://www.firmoo.com/help-p-42.shtml. We will process the glasses according to your order and then ship to you. Thank you! :)
Firmoo's reply to Anastasia on Feb 28 , 2019