Question
You guys are going to get a lot of ppl messed up. These frames were listed as narrow. Now they are listed as medium. What’s up with the changing of frames sizes? Btw these are NOT MEDIUM they are narrow... just trying to help others out!
PF1 on Mar 16 , 2020
Answer
Dear Customer, I understand where you are coming from and sorry for the confusion. We have different frame suppliers and they have different measuring methods, so we re-measure the frame size and upload it to the website. Therefore, you could rely on the measurement listed on the frame page. As checked, this frame FBOM1782 has a size of 53-18-145(Medium). We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. I hope this is helpful. Have a nice day!heart
Firmoo's reply to PF1 on Mar 16 , 2020
Question
If you do not know the answer please just say that. I’m going by your chart which show the frames as coming in a narrow, medium and wide. That link didn’t tell me anything. I see a pair that are similar to these frames that say medium F19501M. I’m just wondering if they are the same style? If not what’s different other then the size. It’s actually hard to tell on this site by just looking at the pictures. It would be easier if you had at least one pic of someone wearing all frames listed.
Bling2 on Jan 7 , 2020
Answer
Dear customer, Narrow, medium and wide refers to the total width of the front of the frame. Please click on the frame fit button to see the actual dimension of a particular frame. The F19501M and FBOM1782 have a similar style but not exactly the same. You can check that there is a slight difference in the shape. Also, you may check on the customer's review to compare and see how the frame looks on them. Hope this is helpful. Thank you.heart
Firmoo's reply to Bling2 on Jan 7 , 2020
Question
Are these available in the size medium?
Bling2 on Jan 5 , 2020
Answer
Dear customer, our frame comes with a fixed size. Choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. Thank you.smiley
Firmoo's reply to Bling2 on Jan 5 , 2020
Question
Do you recommend purchasing if the prescription is -6.00 and -6.5? I’m concerned the lenses will be too thick.
Jack on Dec 2 , 2019
Answer
Hi Jack, if you have a strong prescription, you can choose a higher lens index with a short and narrow plastic frame to decrease the lens thickness. Please do not hesitate to contact us if you need further help or feel free to send us your prescription via email for checking. Thank you.heart
Firmoo's reply to Jack on Dec 2 , 2019
Question
What if I just want to buy the frames. I don’t need a prescription because I don’t need real glasses.
Chocolate Drop on Nov 11 , 2019
Answer
Dear Customer, you can indeed order non-prescription glasses. Just select “Non-prescription” when you select lens, and then leave a message in your order or send your request to service@firmoo.com. Thank you. smiley
Firmoo's reply to Chocolate Drop on Nov 11 , 2019
Question
Is the black going to be restocked soon?
Alex on May 16 , 2019
Answer
Thanks for your interest!!! Yes! the black one will be soon backheart
Firmoo's reply to Alex on May 16 , 2019
Question
Hi - will the black be restocked soon?
Maria on May 7 , 2019
Answer
Thanks for your interest! Will restock on 15th,May! Welcome to order again:)
Firmoo's reply to Maria on May 7 , 2019
Question
Will there be styles other than black available soon?
Abi on Apr 22 , 2019
Answer
The other colors will be restocked in the next month.
Firmoo's reply to Abi on Apr 22 , 2019
Question
is it possible to restock the gold model?
dav on Jan 31 , 2019
Answer
Dear customer, thanks for your contacting. We have restocked this frame. It will be available soon. Please check it later in one or two days. Thank you! :)
Firmoo's reply to dav on Jan 31 , 2019
Question
Is it possible to restock the gold model?
Dave Plante on Jan 31 , 2019
Answer
Dear customer, thanks for your contacting. We have restocked this frame. It will be available soon. Please check it later in one or two days. Thank you! :)
Firmoo's reply to Dave Plante on Jan 31 , 2019
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