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andrea
The arms on this is HORRIBLE they are very hard to get out of your hair they pull your hair out every time . they are the worst . I hate that I spent so much money on them to not be able to use without putting on a hat so they don't ripe my hair out. I would not give any stars if possible
Aug 30 , 2021
Dear Andrea, we are sorry to hear that. Usually, the hair gets caught in the hinge, where the temple meets the front. Also, we ensure that all glasses have been inspected before getting them shipped out and handled carefully for our customers to receive in good form. Moreover,  Please don't worry,  we would like to provide a big discount for you to buy a new pair since you are our cherished customer. Please kindly check your email within 24 hours. Thank you and have a great day ahead.
Firmoo's Reply andrea on Aug 30 , 2021