susan
I was so disappointed, I checked the frame size (L) saw how they looked in the pictures. . Plus the shape is more elliptical than round Which I particularly wanted.
Aug 25 , 2020
Hi Susan, we are sorry to hear that. As for the size, when it says L (large) it refers to the total width of the frame from screw to other screws. Choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. Moreover, we offer a 30-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 30 days of receiving. We will further check and our CSR will reach out to you via email within 24 to 48 hours. Please check your inbox or spam mail. Thank you and stay safe!
Firmoo's Reply susan on Aug 26 , 2020
Marzs
It's great but it was much rounder than I thought, and the frame is delicate. But its still a great glasses, just not the one for me.
Jul 22 , 2020
Dear Customer, Thanks for the feedback. Indeed, choosing a perfect frame style online can be tough sometimes, here are some tips → check face shape and frame style. As a general rule of thumb, the frames you choose should be the opposite of your face shape to offset your prominent features and create balance. Moreover, we have a virtual try-on feature for style reference for you to upload an upfront pic to virtually try on a pair firstly before you get it purchased. Upon checking, our CSR have already reached out to you via email and offered solution. Please check your inbox or spam mail.Thank you so much, stay safe & healthy!
Firmoo's Reply Marzs on Jul 23 , 2020
Biling Guan
My PD is 59 and the lens are a little farther apart than I like. Makes me look a little silly. The bridge length is 20
Apr 24 , 2020
Dear Customer, we are sorry to hear that. Please don't worry, we offer a 30-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 30 days of receiving. Allow us to further check on this and our CSR will reach out to you via email (within 24 hours during weekdays and 48 hours when weekends). Please check your inbox or spam mail. Stay safe and healthy! Thanks!
Firmoo's Reply Biling Guan on Apr 24 , 2020
Tink
I’m obsessed with these frames!
Apr 11 , 2020
Adam Fauzi
I love these glasses so much! The rose gold is lovely and the frames are wide enough for my big head. I'll definitely be buying from Firmoo again.
Mar 30 , 2020
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