ginogq
too big
Jul 24 , 2019
Hello friend, thanks for choosing Firmoo. Pls don't worry. Pls click here https://www.firmoo.com/help-p-73.shtml to check our return/exchange policies since it's within warranty period.
BTW, choosing a perfect frame size online can be tough sometimes, here's what we can do for you: First, kindly check how to measure eyeglasses size and find the perfect size. You can also check the numbers on your old glasses that looks like 51-18-135. The 1st is the width of one lens; the 2nd is the bridge distance, and the 3rd is the length of the temple piece that goes behind your ear.
BTW, choosing a perfect frame size online can be tough sometimes, here's what we can do for you: First, kindly check how to measure eyeglasses size and find the perfect size. You can also check the numbers on your old glasses that looks like 51-18-135. The 1st is the width of one lens; the 2nd is the bridge distance, and the 3rd is the length of the temple piece that goes behind your ear.
Firmoo's Reply ginogq on Jul 25 , 2019
JJ
I've had my glasses for 2 days - here's my review: the positive: The frames fit right - not too loose or tight, it look's nice, and the lens has the right prescription. the negative: the assembly is poor. There are slight gaps between the lens and the frame - it's quite distracting. Also, the lines of the edges are completely distracting and thicker than usual. If it's sunny, the edges also reflect. Imagine the picture of the glasses in this page with the lines of the edges thicker and shiny. I do not have thick lens btw, so that is not the issue. I chose the super aspheric lens so maybe it's due to this particular lens; however, there is one bottom portion of right lens that is not symmetrical to the left, so I'm pretty sure it's a quality error. Hence, the poor manufacturing/assembly makes it look cheaply made. Really a shame,but it was cheap, so you get what you pay for as they say. Not a repeat buy for me.
Oct 5 , 2018
Dear customer, sorry about it. Please don't worry, we offer 30-day exchange/return policy, we will help if there is any problem with the lens. Our cs will contact you via email for more details. Thank you.
Firmoo's Reply JJ on Oct 6 , 2018
60-day Return & Exchange
Unsatisfactory glasses can be exchanged or refunded within 60 days of receipt. 365-Day Warranty
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