Question
What type of metal is the metal part? I'm allergic to certain types of metal and want to make sure I don't have a bad reaction. Thank you!
Stephanie on May 5 , 2020
Answer
Dear Customer, thank you for contacting Firmoo. The frame is made of metal material which is very lightweight, flexible but durable. However, if metal frames cause a reaction, nickel is usually the culprit because most metal frames are made of a nickel alloy. Moreover, if you are allergic to nickel, I would suggest you choose Titanium frames which are very popular because they are lightweight, durable, strong, and corrosion-resistant. Titanium frame can be made in a selection of different looks, from modern to classic. They are also hypoallergenic, and they retain their shape better than other metals. They bend according to force but retain their shape due to the resistance alloy provides. You can also check here for more information about our frame materials. Hope this is helpful. Please stay safe and healthy!heart
Firmoo's reply to Stephanie on May 5 , 2020
Question
My current glasses is 51-23-148. however when I bought these last year, I didn't really look into the measurements. Is it a big of a difference for the temple length? Will I be comfortable wearing these?
Jiya on Nov 18 , 2019
Answer
Hi Jiya, we suggest getting a frame with a 1 or 2 mm difference from your current glasses. If your current glasses are too big/small, you can go up/down 1-2 millimeters (example 50 to a range of 48-50). If the temple arm of your current glasses is a bit long on you, this frame temple length size will work, however, the nose bridge distance has 17 mm measurement only and it might be too small for you. Choosing a perfect frame size online can be tough sometimes so recommend to kindly check how to measure eyeglasses size and find the perfect size. Thank you and have a great day! heart
Firmoo's reply to Jiya on Nov 18 , 2019
Question
Hi my current glasses read 54 10 148 and i have a really wide face will these work for me?
Maria on Jul 17 , 2019
Answer
Hello friend, this one seems to be smaller a lot than yours. It's suggested to buy a suitable frame in case of any unconformity or other problems.
Firmoo's reply to Maria on Jul 17 , 2019
Question
Really appreciate thankyou very much:))
Hafsa Jahangir on Jul 8 , 2019
Answer
You are welcome! Please feel free to contact us if there is any other problems! Thank you!
Firmoo's reply to Hafsa Jahangir on Jul 8 , 2019
Question
Its my first frame have no idea ? what to choose Thankyou
Hafsa Jahangir on Jul 7 , 2019
Answer
Dear customer, if you haven't wear a glass before, we advise you to try the frames in the local optical store to find out the suitable size. Please remember the numbers of the frame that fit you well, such as 50-20-140. 50 stands for Lens size, 20 stands for Bridge length and 140 stands for Arm length.  Please feel free to contact us when you get the size through email: Service@firmoo.com. Thank you!
Firmoo's reply to Hafsa Jahangir on Jul 7 , 2019
Question
Hiii My face height 18cm and width 12cm These glasses suits me or look bigger in my face ?? And the mirror you put its of plastic or glass ?? Thankyou
Hafsa on Jul 6 , 2019
Answer
Thank you for your interests! For the size you asked, we sincerely suggest you to check size of your old glass which is normally shown on the legs of it.  Then you can choose the new frame according to the size. As for the material, it is made of Mixed Materials. Thank you!
Firmoo's reply to Hafsa on Jul 6 , 2019
Question
Hiii My face height 18cm and width 12cm These glasses suits me or look bigger in my face ?? And the mirror you put its of plastic or glass ?? Thankyou
Hafsa Jahangir on Jul 6 , 2019
Answer
Thank you for your interests! For the size you asked, we sincerely suggest you to check size of your old glass which is normally shown on the legs of it.  Then you can choose the new frame according to the size. As for the material, it is made of Mixed Materials. Thank you!
Firmoo's reply to Hafsa Jahangir on Jul 6 , 2019
Question
What size are the screw? The ones attached to the lens frame
Yaxive on May 16 , 2019
Answer
Dear Yaxive, Sorry for any inconvenince. Kindly go to local eyewear store to try different specifications. If you need further assistance, pls contact us.heart
Firmoo's reply to Yaxive on May 16 , 2019
Question
When will the pink and gold be back in stock
Kim on Feb 27 , 2019
Answer
Dear customer, we are sorry that we may not restock them recently. If you do not mind, would you like to have a try with another colors available to choose another pink frames? Thank you!
Firmoo's reply to Kim on Feb 27 , 2019
Question
Canwe change the lenses of this eyeglass?
Chacha on Feb 17 , 2019
Answer
Dear customer, thanks for your contacting. Of course the lenses could be changed. You could select the lenses according to your own needs. We will process the glasses according to your order. Thanks! :)
Firmoo's reply to Chacha on Feb 17 , 2019
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