Hi Murzie, this frame is available now. Pls specify your problem for better help. You can start a livechat for any problem and the exclusive CSR will reply you immediately in the working hours: Everyday, 5 a.m.-8 p.m. PDT.
Firmoo's reply to Murzie on Sep 9 , 2019
60-day Return & Exchange
Unsatisfactory glasses can be exchanged or refunded within 60 days of receipt.
365-Day Warranty
Covering any possible defect in materials and workmanship.