Dear Kelly, we are sorry to hear that. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. Moreover, you can actually try to adjust the nose pads according to your comfort. You may check the steps here: https://www.firmoo.com/tips?id=163. But if all else fails, please don't worry, we can provide an exchange for this pair except the shipping fee needs to be paid in the second order. Please kindly check your email within 24 hours. Take care and stay safe.
Dear Irene, thank you for your comments. Indeed, choosing a perfect frame style online can be tough sometimes, check out this link https://www.firmoo.com/help-p-119.shtml. We offer 30-Day Exchange & Return: Unsatisfactory glasses can be exchanged or refunded within 30 days of receiving. Only shipping fees will apply. However, during this challenging time, we have extended the returns period from 30 days to 60 days (from the date of receipt) for the time being. Please feel free to contact us if you need it. Have a nice day!
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