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Kelly
The frame itself is very nice and pretty. The only issue is that the nose pads are too close together, so the frames sit oddly on my face and give me a headache. I also don’t want marks, so I can’t wear these. Just something to keep in mind if you have a wider or prominent nose bridge.
Apr 10 , 2021
So, customer service at firmoo is excellent. They helped take care of my issue quickly. Even though these frames didn't work for me, I'll be ordering a new pair and I recommend buying from here.
Kelly Keaton Reply Kelly on Apr 11 , 2021

Dear Kelly, we are sorry to hear that. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. Moreover, you can actually try to adjust the nose pads according to your comfort. You may check the steps here: https://www.firmoo.com/tips?id=163. But if all else fails, please don't worry, we can provide an exchange for this pair except the shipping fee needs to be paid in the second order. Please kindly check your email within 24 hours. Take care and stay safe.

Firmoo's Reply Kelly on Apr 10 , 2021
Irene
This glasses were a big change for me comparing them to my last pair, but I love them! The metalic material is flexible and feels sturdy. The only issue that I found is that the front part was really straight at first and made my vision kinda funny, so I bent the frames a little bit (so that the front part was a bit more rounded) and now I see perfectly. I was very skeptical about buying glasses online and honestly I'm very happy with what I got.
Oct 10 , 2020

Dear Irene, thank you for your comments. Indeed, choosing a perfect frame style online can be tough sometimes, check out this link https://www.firmoo.com/help-p-119.shtml. We offer 30-Day Exchange & Return: Unsatisfactory glasses can be exchanged or refunded within 30 days of receiving. Only shipping fees will apply. However, during this challenging time, we have extended the returns period from 30 days to 60 days (from the date of receipt) for the time being. Please feel free to contact us if you need it. Have a nice day!

 

Firmoo's Reply Irene on Oct 10 , 2020
Monica
Sturdy and cute for the price. I feel like they are sized well for an average face. They definitely come off very "scholar chic." Prescription seems pretty accurate.
Aug 7 , 2020
Sally
These glasses are very cute but I have a slim face and they tend to slide down a lot.
Jul 14 , 2020
Dear Customer, Thanks for the feedback. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could also check this link https://www.firmoo.com/help-p-1.shtml for frame size reference. Please don't worry, our CSR have already reached out to you via email and addressed your concern. Please check your inbox or spam mail.Thank you so much, stay safe & healthy!heart
Firmoo's Reply Sally on Jul 15 , 2020
Von
Very stylish glasses at a great price and fantastic style I get compliments all the time on these glasses and I plan on ordering more kind of similar to this Style of glasses.
Apr 16 , 2020
Dear Customer, thank you for your comments. If you have any questions, please feel free to contact us and we will be more than happy to help. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com. Stay safe and healthy!heart
Firmoo's Reply Von on Apr 16 , 2020
How long was it for shipping love?
Escarly Aponte Reply Von on Apr 16 , 2020
How long was it for shipping love?
Escarly Aponte Reply Von on Apr 16 , 2020