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Question
Can you guys change the bridge size to 23?
Man on Dec 6 , 2022
Answer
Hi Man, unfortunately the frame size is fixed and we can't change size. You may fill in the size of your old suitable glasses and then filter similar size by using our Find MyFit function. Any questions, feel free to contact us. 
Firmoo's reply to Man on Dec 6 , 2022
Question
This frame came in green but it doesn't show it anymore, doesn't even show out of stock. Will the colors come back?
Lauren on Mar 29 , 2021
Answer

Hello Lauren, we have been informed by the supplier that the frame has been sold out apart from the black ones and will no longer back in stock. Don't worry, we have the same frame style on this page. We hope you'll like them too. For any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 5 a.m.- 8 p.m. PDT. You can also contact us through our Live Chat Support Team: Chat with us (24/7) or email us at service@firmoo.com. Please stay safe and healthy!

Firmoo's reply to Lauren on Mar 29 , 2021
Question
if i put my prescription in, can i also get the blue light protection as well?
Karia on Dec 7 , 2020
Answer

Hello Karia, thank you for your interest in our product. You can put the prescription information after you click the select lens button and choose the prescription as the glasses type. Please check this link: https://www.firmoo.com/help-p-42.shtml for the step by step guidance on ordering prescription glasses. As for the blue light, you can definitely have this in blue light as well. However, Blue light lenses are only offered in single vision lenses only. Hope this is helpful. Please contact us if you need further assistance. Thank you and stay safe!

 

Firmoo's reply to Karia on Dec 7 , 2020
Question
What is the pd of this glasses??? #9018R/7538R
Adwoa Asantewaa Afrifa on Apr 2 , 2020
Answer
Hi Adwoa, thank you for contacting Firmoo! The PD would be around 63-69mm. However, it depends on the prescription, the range could be less, for example, a plus prescription, we would almost need a specialty lens for most plus prescriptions because the lens area is so deep. Moreover, the frame size is the one that matters. I would suggest you to please check the frame size of your old pair and compare to this frame 9018R/7538R. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (every day, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com. Please stay safe and healthy! Thank you!heart​​​​​​​
Firmoo's reply to Adwoa Asantewaa Afrifa on Apr 2 , 2020