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Question
Can I just buy the frames? I bought them for mom and the handle broke!
Brenda on Aug 20 , 2023
Answer
Hi Brenda, thanks for your inquiry. yes we offer frame only purchased. Just select non-prescription, and all free leses and add remarks at the checkout page that you wanted the "FRAME ONLY". Our lab will remove the lenses and will send only the frame. For any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 5am - 8pm PST. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!

 

Firmoo's reply to Brenda on Aug 20 , 2023
Question
Please please please bring back the bright yellow frames in this style!!! They are the best glasses ive ever owned! The color is soooo beautiful and fits not just my personality but my features!
Kt on Jul 19 , 2023
Answer
Hello Kt! Thank you for your question, as per further chekcing the frame in color yellow is already discontinued we really do apologize about it but you may also  check this link for similar color if you like. Thank you again! 
Firmoo's reply to Kt on Jul 19 , 2023
Question
Hello, I was wondering if the LKFS3656R frame was going to be available in the orange color again anytime soon?
Alyson on Aug 11 , 2022
Answer
Hi Alyson, unfortunately the orange color won't be available anymore. You may check the similar style or new arrivals.  
Firmoo's reply to Alyson on Aug 11 , 2022
Question
Can LKFS3656R be made with photochromic lens?
Victoria Folker on Jun 17 , 2020
Answer
Dear Customer, Thanks for your inquiry. Yes, all of our frames can be made with photochromis lenses. Hence, please note that this type of lens is not available for single-vision intermediate type as well as bifocals. You may check more info here : https://www.firmoo.com/help-p-147.shtml . For any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!heart
Firmoo's reply to Victoria Folker on Jun 17 , 2020
Question
the material of this frame is long lasting?
Caroline Nicole on Jun 16 , 2020
Answer
Dear Customer, Thanks for your inquiry. The frame#LKFS3656R is made of TR which is referred to as plastic titanium, a memory polymer material frames. TR frames are lightweight, impact-resistance and high temperature. It is colorful and has no release of chemical residues. Please refer to this link for the frame materials that we have. You can also click the image to have a larger view. Also, the lifespan of eyeglasses not only depends on the quality of materials but also the maintenance. By the way, there are several helpful tips for glasses maintenance. Please click here to see details. For any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Thank you so much. Please stay safe and healthy!heart
Firmoo's reply to Caroline Nicole on Jun 16 , 2020
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