Hi Mo, we are sorry to hear that. We ensure that all glasses have been inspected before getting them shipped out and handled carefully for our customers to receive in good form. We will require a picture of the glasses and the package received though for us to proceed with a solution in resolving your case. Moreover, we have received your request and as checked, our CSR has already reached out to you via email. Please check your inbox or spam for more details. Thank you.
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