Question
Is the nose part wide enough for people with a bit of a bigger nose?
Anahi on Jul 7 , 2023
Answer
Hi Anahi, thanks for your inquiry. The nose bridge distance of this pair is 19mm to be specific. If you wear a pair with this size with no issue then this one should be perfect. For further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 5am - 8pm PST. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!
Firmoo's reply to Anahi on Jul 7 , 2023
Question
Are the black ones shiny or more matte, or somewhere in between? Can't really tell by looking at
the photos. Hoping they are more matte than shiny.
Jennifer on Sep 24 , 2022
Answer
Hi Jennifer, the black frame is more shiny. Any questions, feel free to Live Chat with us.
Firmoo's reply to Jennifer on Sep 24 , 2022
Question
I see the frame size says Large and it cannot be changed. How do I know it won't be too big on my face?
Boitumelo on Oct 13 , 2021
Answer
Hi Boitumelo, yes, the frame size couldn't be changed. You can check or measure the size of your old suitable glasses and then choose similar size online. Usually 2-3 mm difference is acceptable.
Firmoo's reply to Boitumelo on Oct 13 , 2021
Question
Hey there! I'm trying to figure out if the pink is more of a cream or peachy color or if it's just my phone screen. I love clear cream/nude colored glasses and they seem to be much more nude than pink. Just trying to figure out before I order. Thanks!
Courtney on May 18 , 2020
Answer
Dear Customer, thank you for contacting Firmoo. This frame S574 in Pink,Clear (C7) is like more on a nude/pinkish/clear color combination. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 3 a.m.- 12-midnight PDT.) Or email us at service@firmoo.com. Please stay safe and healthy!
Firmoo's reply to Courtney on May 18 , 2020
Question
Hi there do you have a ballpark estimate as to when the pink,clear (C7) frame color for model S574 will be back in stock? I've already signed up for an arrival notification but I'm just really eager to order them Haha
Kn on Apr 9 , 2020
Answer
Dear Customer, thank you for contacting Firmoo. I understand where you are coming from. However, due to unexpected demand, your preferred frame S574 in Pink,Clear (C7) is temporarily out of stock and we are uncertain about the specific time when it will be ready to be sold again. Moreover, since you already registered to the arrival notification of this pair, rest assured that you will be notified once it's already back in stock. I also tried to filter some similar frame colors that you might want to check here. Thank you for your patience and understanding. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 4 a.m.-10 p.m. PDT.) or email us at service@firmoo.com. Please stay safe and healthy!
Firmoo's reply to Kn on Apr 9 , 2020
60-day Return & Exchange
Unsatisfactory glasses can be exchanged or refunded within 60 days of receipt. 365-Day Warranty
Covering any possible defect in materials and workmanship.Live Chat 24/7
We are always online for you.Language:EnglishEspañol
Copyright © 0 Firmoo Online Optical Store.All Rights Reserved