Customer Reviews (2)
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Customer service(1)Frame(1)Good(3)First time experience(1)
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Absolutely love. Il probably next time find a smaller lense
The frame looked pretty good on me, but the hinge snapped in half in the first few days I had it. The plastic on these glasses is REALLY strong! So strong that it was the metal hinge that broke. I got in touch with support to get a new pair (I'm going for a different frame next time). I would have given it a 1 star, but I am getting a replacement pair, so it's not a total loss.
Firmoo's replyAug 26 , 2020
Hi Kevin, we are sorry to hear that. We offer 3 months warranty service which covers any possible defect in materials and workmanship. Please check here for details: https://www.firmoo.com/help-p-73.shtml. As checked, our CSR has already addressed your concern, and please do not hesitate to contact us again if you need further help. Thank you and have a nice day!
LT9913
$39.00
Size:
Select Color: Pink (C3)
in stock
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
LT9913
$39.00
Size:
Select Color: Pink (C3)
in stock
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
Customer Reviews (2)
Write a Review
Customer service(1)Frame(1)Good(3)First time experience(1)
Sort By:
Absolutely love. Il probably next time find a smaller lense
The frame looked pretty good on me, but the hinge snapped in half in the first few days I had it. The plastic on these glasses is REALLY strong! So strong that it was the metal hinge that broke. I got in touch with support to get a new pair (I'm going for a different frame next time). I would have given it a 1 star, but I am getting a replacement pair, so it's not a total loss.
Firmoo's replyAug 26 , 2020
Hi Kevin, we are sorry to hear that. We offer 3 months warranty service which covers any possible defect in materials and workmanship. Please check here for details: https://www.firmoo.com/help-p-73.shtml. As checked, our CSR has already addressed your concern, and please do not hesitate to contact us again if you need further help. Thank you and have a nice day!
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