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Firmoo.com is the one of the most popular online eyeglasses store. Years of expertise in optical industry enable Firmoo.com to offer varieties of prescription eyewear to the consuming public in high quality yet at extremely affordable prices.
Firmoo.com started conducting a survey concerning the efficiency of the optical industry in the United States and found that this industry is one of the most inefficient ones in the country. The immense markup by the retailers does not benefit the optical stores too much as the traffic to each store is very limited, yet the consumers need to pay hundreds of dollars for a pair of eyeglasses worth just a fraction of what consumers pay. This is why Firmoo.com has established the online optical store here bypassing most of the expenses incurred in the brick and mortar stores. Through the harmonious collaboration between our optical experts, direct manufacturers and our overseas laboratories, Firmoo.com offers our customers affordable eyeglasses.
The low prices in Firmoo.com never compromise the quality of eyewear while treating the quality and services to consumers as top priority. Firmoo.com fully understands that prescription eyeglasses and sunglasses are classified and regulated by FDA as Class I medical device, therefore multiple inspections of eyewear by our team are being executed before shipping to our customers to ensure 100% accuracy of prescriptions, enhancing the physical well-being of our customers.
More importantly, Firmoo.com is aware of the aesthetic functionality of eyeglasses. Though long being an integral part of the fashion industry, eyeglasses are never consumed in the same manner as other fashion items with the expensive price being the major hurdle. Firmoo.com makes the fashion-conscious consumers’ dream of creating a real eyewear wardrobe a reality.
Firmoo.com feels each satisfied customer is the priceless wealth who helps spread the word. Only our valued and satisfied customers can further solidify our position as the leading online optical store in the world.
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Two reasons make our prices so attractive and competitive.
1. We are online optical store which is free from the overhead and expenses incurred in the traditional brick and mortar stores;
2. We purchased lenses, frames and other accessories from distributors and manufacturers in Asia, and our labs are also in Asia.
This is why we are able to pass savings to our valued customers at Firmoo.com.
Though we can’t say that our prices are the most competitive in the world, we are definitely sure our charges are close to the lowest ones. Comparing with the charges at the local optical stores, our prices are only 10% or a bit more, thus we will pass the savings up to 90% to our valued customers.
Our Spectacle Frames
Thanks to our contractual relationship with the frame manufacturers in Asia, we can purchase the spectacle frames at a very fair price. Our manufacturers meanwhile are taking OEM orders from the world’s major designer names. Our private label frames are identical in quality as the designer ones, boasting even newer styles and fashion.
At Firmoo.com we offer basic resin lenses (CR-39) with anti-scratch hard coating without any extra charge. Our charges on all the other lens options and add-ons are very moderate. Our lenses are bought from the same factories which produce the 60% of the world’s optical lenses.
Our Quality Control
The optical professionals at Firmoo will constantly check the quality of frames and inspect the accuracy of lens prescription through all the stages of lenses fitting. All the orders will finally be checked again before shipping to your home.
Our Fashion Sensitive Frames Portfolio
Our mission is far more beyond providing refractive corrections for our customers. Our product portfolio offers wide varieties of most stylish frames for both budget- and fashion-conscious wearers. We will endeavor to trigger the tide of purchasing multiple pairs of same prescription eyeglasses for different occasions. Firmoo.com will help you realize your dream of creating your own eyeglasses wardrobe!
Our Free Accessories and Repair Kit
All Firmoo’s eyeglasses will go with a free hard protective spectacle case, an eyeglass bag and pieces of micro-fibre lens cloth. We will also enclose in the package a repair kit including screws, screwdrivers and replacement nose pads which are useful for online buyers of eyeglasses.
Our Customer Service
At Firmoo.com, we try our best to ensure the good quality and prompt delivery. In case you are not satisfied with your eyeglasses, you may contact our customer service to return for refund or exchange for a new pair. We are fully aware that each contented customer is our most worthy investment in promotion!
1. There is no contract between Firmoo.com and you, our customer, until you place your order of eyeglasses with us.
2. These terms and conditions serve as the final agreement between us, replacing all the verbal and written statements, agreements or correspondence related to the services and products of Firmoo.com. All other information in Firmoo.com, such as products descriptions and photos, etc., does not constitute any part of this contract, unless otherwise stated clearly in written form to you, our customer.
3. All the eyeglass frame, lenses and other eyeglass accessories in Firmoo.com are subject to availability. In case of any frames or other products not in stock, you, our customer will be informed of the status as soon as possible.
4. All the descriptive information, the photos and colors of eyeglass frames, are for guidance and suggestions only. There may be slight and minor variations to the descriptions, the photos and the colors, as some customers’ computers may not display the colors accurately.
5.We are not responsible for the lost of your packages, which is caused by an incorrect, incomplete address, or invalid phone number.
6. None of our customer service staff has the right to amend and waive any of these terms and conditions, unless otherwise these amendments or waivers are sent to you, our customer, in formal written form.
7. Eyeglasses and accessories are sold on the condition that you, our customer, are the final user, and you will not re-sell to any other people or establishment.
8. In order to enable our better service to you, our customer, we may record any phone conversations between you and our customer service personnel.
9. You should be over the age of 18 to order eyeglasses online from Firmoo.com. You should not be registered blind, or partially sighted, or order eyeglasses representing minors under 18 years old.
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