They ar comfortable, very thin frames
JD2712M
Size:
Select Color: Black (C11-F)
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Firmoo's reply
Welcome to leave your questions about the frame!
JD2712M
Size:
Select Color: Black (C11-F)
Frames are nice, just like my previous order last year. Ordered the blue light blocking lenses this time and they are a joke. Coating already coming off when washing them off and haven't had the glasses but three (3) days. Hoping for a fast refund but found out they are trying real hard -- not to accept returns because of COVID. Buyer beware.
Firmoo's replyJul 9 , 2020
Dear Customer, We are sorry to hear that. Upon checking, our CSR has already reached out via email to assist your concerns. Please kindly check your inbox or spam mail. Indeed, we are currently not requiring the glasses to be returned back to us for certain cases and this doesn't mean that the warranty is forfeited. Rest assured that we will still attend to your concerns & provide with appropriate solutions. For any further questions or related matters, you may call our toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Thank you so much. Please stay safe and healthy!
They ar comfortable, very thin frames
Q&A
Question
Firmoo's reply
Welcome to leave your questions about the frame!
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Frames are nice, just like my previous order last year. Ordered the blue light blocking lenses this time and they are a joke. Coating already coming off when washing them off and haven't had the glasses but three (3) days. Hoping for a fast refund but found out they are trying real hard -- not to accept returns because of COVID. Buyer beware.
Firmoo's replyJul 9 , 2020
Dear Customer, We are sorry to hear that. Upon checking, our CSR has already reached out via email to assist your concerns. Please kindly check your inbox or spam mail. Indeed, we are currently not requiring the glasses to be returned back to us for certain cases and this doesn't mean that the warranty is forfeited. Rest assured that we will still attend to your concerns & provide with appropriate solutions. For any further questions or related matters, you may call our toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PDT. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Thank you so much. Please stay safe and healthy!