I’m seeing glasses on here that once said medium are now listed as wide. What’s going on with that? It’s completely throwing me off. Some frames I have bought have the same size that were supposed to be medium are wide all of a sudden. I don’t know what to go with anymore. However if the site has made a mistake that needs to be listed as well. BTW your site has been messed up a few days now. It’s not showing pictures of the frames as you scroll through.

Dear Customer, I'm sorry about the trouble and thank you for your feedback. We have different frame suppliers and they have different measuring methods, so we re-measure the frame size and upload it to the website. Therefore, you could rely on the measurement listed on the frame page. We understand that choosing a perfect frame size online can be tough sometimes, here's what we can do for you: First, kindly check how to measure eyeglasses size and find the perfect size. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PST. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 5 a.m.–8 p.m. PST.) or email us at service@firmoo.com and send the screenshot for further checking. I hope this is helpful. Thanks and have a nice day!

What is the lens height for these glasses? And what happened to the drawing that had all the measurements in the description that was there before? It is now gone.

Dear Customer, we are sorry about the trouble as we are trying to upgrade our frame page for improvement. Moreover, this frame S7760R size is 53-21-145(Medium) with lens height of 42mm. Kindly please click on the "size chart" below the color selection and on top of the select lenses button to see the frame size details. I hope this is helpful. Have a nice day!

I’m seeing glasses on here that once said medium are now listed as wide. What’s going on with that? It’s completely throwing me off. Some frames I have bought have the same size that were supposed to be medium are wide all of a sudden. I don’t know what to go with anymore. However if the site has made a mistake that needs to be listed as well. BTW your site has been messed up a few days now. It’s not showing pictures of the frames as you scroll through.

Dear Customer, I'm sorry about the trouble and thank you for your feedback. We have different frame suppliers and they have different measuring methods, so we re-measure the frame size and upload it to the website. Therefore, you could rely on the measurement listed on the frame page. We understand that choosing a perfect frame size online can be tough sometimes, here's what we can do for you: First, kindly check how to measure eyeglasses size and find the perfect size. For any further questions or immediate assistance, you may also call our call center thru toll-free hotline at 1-855-487-6006 opens every day from 7 a.m.- 4 p.m. PST. You can also contact us through our Live Chat Support Team: Start a live chat (Everyday, 5 a.m.–8 p.m. PST.) or email us at service@firmoo.com and send the screenshot for further checking. I hope this is helpful. Thanks and have a nice day!

What is the lens height for these glasses? And what happened to the drawing that had all the measurements in the description that was there before? It is now gone.

Dear Customer, we are sorry about the trouble as we are trying to upgrade our frame page for improvement. Moreover, this frame S7760R size is 53-21-145(Medium) with lens height of 42mm. Kindly please click on the "size chart" below the color selection and on top of the select lenses button to see the frame size details. I hope this is helpful. Have a nice day!