I have an average sized face- these frames are HUGE. The nose pads definitely help keep them on, but if I had known how big they were I would not have gotten them- they are so wide at the front the arms have difficultly staying on my head.
Firmoo's replyJan 25 , 2021
Hi C.A., thanks for your feedback. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could also check this link for frame size reference. Please don't worry, we offer an extended 60-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 60 days of receiving. Please feel free to contact us if you need further assistance on this matter, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 5am - 8pm PST. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!
Size:
Select Color: Clear (C71)
Size:
Select Color: Clear (C71)
I haven't had these for more than a week and the hinge fell off so now they're unwearable.
Firmoo's replyFeb 9 , 2021
We are so sorry to hear that, Chidinma. We totally understand how you feel and we assure you that we ensure that all glasses have been inspected before getting it shipped out and handled carefully for our customers to receive in good form as we aim to give you durable glasses. Please don't worry, we offer an extended 60-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 60 days of receiving. Allow us to further check on this and our CSR will reach out to you via email within 24 hours during weekdays and 48 hours when weekends. Please check your inbox or spam mail. Please stay safe and healthy!
I have an average sized face- these frames are HUGE. The nose pads definitely help keep them on, but if I had known how big they were I would not have gotten them- they are so wide at the front the arms have difficultly staying on my head.
Firmoo's replyJan 25 , 2021
Hi C.A., thanks for your feedback. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could also check this link for frame size reference. Please don't worry, we offer an extended 60-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 60 days of receiving. Please feel free to contact us if you need further assistance on this matter, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 5am - 8pm PST. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!
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I haven't had these for more than a week and the hinge fell off so now they're unwearable.
Firmoo's replyFeb 9 , 2021
We are so sorry to hear that, Chidinma. We totally understand how you feel and we assure you that we ensure that all glasses have been inspected before getting it shipped out and handled carefully for our customers to receive in good form as we aim to give you durable glasses. Please don't worry, we offer an extended 60-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 60 days of receiving. Allow us to further check on this and our CSR will reach out to you via email within 24 hours during weekdays and 48 hours when weekends. Please check your inbox or spam mail. Please stay safe and healthy!