I just ordered these glasses. Do they come with a hard case? My last glasses came in a pouch. Thanks!

Hello Ruby, thank you for your order. We have changed our packaging and have transitioned to plastic cases which are more lightweight, portable, and solid. But we will still work on a better package to ensure glasses are received in good condition. Please let us know if you have in further concerns and we are here to help. Thank you.

 

Hi do you offer lense thinning? My prescription is pretty high (-4.25 and -4.75) and I usually need the highest level of thinning.

Hi Sorrel, thank you so muchj for your inquiry. Yes we definitely have the option to thin down your lenses. All you have to do is to click "Select Lenses" and along the order process, you will be asked to select the Lens Thickness Index. What's best for your prescription is the Advanced Thin Aspheric 1.60 lens index. For any additional concerns, please don't hesitate to call us at 1-855-487-6006 we are currently open between 5:00AM - 8:00PM Pacific Time daily. You may also send us a chat and our Live Chat specialists are open 24/7 or email us at service@firmoo.com and you will get a response within 24 hours during weekdays and 24-48 hours on weekends. Thanks and stay safe and healthy Sorrel! 

I just ordered these glasses. Do they come with a hard case? My last glasses came in a pouch. Thanks!

Hello Ruby, thank you for your order. We have changed our packaging and have transitioned to plastic cases which are more lightweight, portable, and solid. But we will still work on a better package to ensure glasses are received in good condition. Please let us know if you have in further concerns and we are here to help. Thank you.

 

Hi do you offer lense thinning? My prescription is pretty high (-4.25 and -4.75) and I usually need the highest level of thinning.

Hi Sorrel, thank you so muchj for your inquiry. Yes we definitely have the option to thin down your lenses. All you have to do is to click "Select Lenses" and along the order process, you will be asked to select the Lens Thickness Index. What's best for your prescription is the Advanced Thin Aspheric 1.60 lens index. For any additional concerns, please don't hesitate to call us at 1-855-487-6006 we are currently open between 5:00AM - 8:00PM Pacific Time daily. You may also send us a chat and our Live Chat specialists are open 24/7 or email us at service@firmoo.com and you will get a response within 24 hours during weekdays and 24-48 hours on weekends. Thanks and stay safe and healthy Sorrel!