Customer Reviews (507)
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Good(395)Frame(186)Trendy(65)Prescription(62)Shipping(58)Quality(53)First time experience(45)Price(38)Color(27)Customer service(20)Suggestions from customers(104)
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I am so impressed with these glasses!! the style is much better than i’ve seen in some eyeglass stores and they fit perfect. prescription is accurate and they shipped out SO
QUICK! will be buying more.
I have a multinomial script listed with Firmoo. I asked their service operator to advise me what my script would be for reading glasses order believing they would know. Based on Firmoo's advice I ordered 2x reading glasses including this frame. Firmoo's operator gave me the wrong advice and the script was all wrong. Both glasses are useless as I can't use them for reading. I left a message for Firmoo's exchange and after sales service. I received a message saying someone would get back to me in 24hours. It's been three days or more than 72 hours and I have NOT heard from Firmoo.
In relation to these frames...they are quite transparent and you can see the hinges throw the plastic. Does not look the same as photos in ads.
Firmoo's replyOct 18 , 2021
Hi Suzanna, we are so sorry for the inconvenience caused. We have sent you several emails and also tried to you to offer you exchange coupon or refund. Could you please check your spam folder again?
We are sorry that our CSR gave you wrong advice earlier. This is indeed a mistake of Firmoo and we will take full responsibility. Besides, we will improve our training for optical knowledge and evaluation to ensure that our customer receive correct and professional advice.
We are sorry that our CSR gave you wrong advice earlier. This is indeed a mistake of Firmoo and we will take full responsibility. Besides, we will improve our training for optical knowledge and evaluation to ensure that our customer receive correct and professional advice.
F18903A
$29.99
Size:
Select Color: Pattern, Pink (C3)
in stock
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
Q&A
Question
Do you have reading glasses
Jul 4 , 2021
Question
Bonjour,
Je voudrais savoir si ces lunettes peuvent être transformées pour des lunettes soleil car j'ai une prescription . Merci de faire le suivi.
Jun 23 , 2021
F18903A
$29.99
Size:
Select Color: Pattern, Pink (C3)
in stock
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
Customer Reviews (507)
Write a Review
Good(395)Frame(186)Trendy(65)Prescription(62)Shipping(58)Quality(53)First time experience(45)Price(38)Color(27)Customer service(20)Suggestions from customers(104)
Sort By:
I am so impressed with these glasses!! the style is much better than i’ve seen in some eyeglass stores and they fit perfect. prescription is accurate and they shipped out SO
QUICK! will be buying more.
I have a multinomial script listed with Firmoo. I asked their service operator to advise me what my script would be for reading glasses order believing they would know. Based on Firmoo's advice I ordered 2x reading glasses including this frame. Firmoo's operator gave me the wrong advice and the script was all wrong. Both glasses are useless as I can't use them for reading. I left a message for Firmoo's exchange and after sales service. I received a message saying someone would get back to me in 24hours. It's been three days or more than 72 hours and I have NOT heard from Firmoo.
In relation to these frames...they are quite transparent and you can see the hinges throw the plastic. Does not look the same as photos in ads.
Firmoo's replyOct 18 , 2021
Hi Suzanna, we are so sorry for the inconvenience caused. We have sent you several emails and also tried to you to offer you exchange coupon or refund. Could you please check your spam folder again?
We are sorry that our CSR gave you wrong advice earlier. This is indeed a mistake of Firmoo and we will take full responsibility. Besides, we will improve our training for optical knowledge and evaluation to ensure that our customer receive correct and professional advice.
We are sorry that our CSR gave you wrong advice earlier. This is indeed a mistake of Firmoo and we will take full responsibility. Besides, we will improve our training for optical knowledge and evaluation to ensure that our customer receive correct and professional advice.
Q&A
Question
Do you have reading glasses
Jul 4 , 2021
Question
Bonjour,
Je voudrais savoir si ces lunettes peuvent être transformées pour des lunettes soleil car j'ai une prescription . Merci de faire le suivi.
Jun 23 , 2021
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5-7 business daysdetails
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