Dear Elissa, we are sorry to hear that. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. Please don't worry, we offer a 60-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 30 days of receiving. As checked, our CSR has already reached out to you via email. Please check your inbox or spam for more details. Thank you.

Dear Yeryl, thank you for your comments. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. We offer 30-Day Exchange & Return: Unsatisfactory glasses can be exchanged or refunded within 30 days of receiving. Only shipping fees will apply. However, during this challenging time, we have extended the returns period from 30 days to 60 days (from the date of receipt) for the time being. Please feel free to contact us if you need it. Have a nice day!