Customer Reviews (22)
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Good(16)Frame(9)First time experience(4)Customer service(2)Shipping(2)Color(1)Price(1)Quality(1)Tinted lens(1)Trendy(1)Suggestions from customers(8)
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The frames are beautiful and sturdy, however the lens not they are so thick and feel like going to fall out of the frame . I bought firmo glasses before and they we’re amazing, but this time it was a fail.
Firmoo's replyOct 1 , 2021
Hi Yanilsa, sorry for the inconvenience. We checked your order and found that your prescription is a little strong. For the strong prescription, we recommend the high index lenses and smaller frame size. We found that this frame size is bigger than your previous one. So the lenses look thicker than previous pair. We will email you within 24 hours to check and solve the problem. We will never let you take any loss! Thank you for your support!
F19705
$25.99
Size:
Select Color: Grey (C2)
in stock
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
F19705
$25.99
Size:
Select Color: Grey (C2)
in stock
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
Customer Reviews (22)
Write a Review
Good(16)Frame(9)First time experience(4)Customer service(2)Shipping(2)Color(1)Price(1)Quality(1)Tinted lens(1)Trendy(1)Suggestions from customers(8)
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Firstly- I LOVE Firmoo and I’m a regular customer! Unfortunately as much as I love these glasses- I will not be continuing to order them. I’ve order 2 pair of these frames and both times the screws that connect the front to the temples have come undone very quickly. I’ve spent hours trying to repair them and sadly it is really really difficult! As much as I love these frames and I love this company- I’d go for some different frames as these ones are very flimsy and can be quite frustrating! Believe me, I’ve bought them twice! But don’t be deferred from Firmoo as a whole- I have quite a few other frames from them that have held up for years!
Firmoo's replyOct 15 , 2021
Hi Olivia, we are so sorry to hear about your experience. Our optical professionals carefully check the quality of frames and all orders undergo a final quality check before shipping to your home. We will contact you by email to further check the issue and offer you a satisfying solution. Thanks for your understanding and support!
The frames are beautiful and sturdy, however the lens not they are so thick and feel like going to fall out of the frame . I bought firmo glasses before and they we’re amazing, but this time it was a fail.
Firmoo's replyOct 1 , 2021
Hi Yanilsa, sorry for the inconvenience. We checked your order and found that your prescription is a little strong. For the strong prescription, we recommend the high index lenses and smaller frame size. We found that this frame size is bigger than your previous one. So the lenses look thicker than previous pair. We will email you within 24 hours to check and solve the problem. We will never let you take any loss! Thank you for your support!
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Firmoo's replyOct 15 , 2021