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Customer Reviews (2)

Average Rating

4.5
Write a Review
Color(2)Shipping(1)Trendy(2)Customer service(1)Frame(3)Good(3)First time experience(1)Computer glasses(1)
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Such a cute frame, the style is very simple yet classy. However, my only gripe is with the color. I ordered the green frame and I was expecting the color to be more noticeable. As you can see from the images you can only tell they’re green if look at them near a light. Which is kind of disappointing.

Firmoo's replyJan 14 , 2021

Hi Moe, thanks for your feedback.  As to the frame color difference, if it is not exactly the same color as shown on our website it is sometimes caused by the computer resolution and the effect of the lighting when the photo was taken. Furthermore, we still try our best to match the color of the picture with the actual color of the frame. Please don't worry, we offer an extended 60-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 60 days of receiving. Please feel free to contact us if you need further assistance on this matter, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 5am - 8pm PST. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!heart

This is my first time ordering from Firmoo and I will surely do it again. The process is simple and the communication with the online chat portal has been great. I got mine a bit later than expected but that was only because of the difficulties with delivery during the pandemic and the time of year. Firmoo even refunded my delivery fee because of the inconvenience. I like my new pair. I ordered a large one and it feels a bit snug at the moment but I think it will loosen up with time.

Firmoo's replyJan 1 , 2021

Dear Customer, thank you for your comments and understanding about the delivery. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. We offer 30-Day Exchange & Return: Unsatisfactory glasses can be exchanged or refunded within 30 days of receiving. Only shipping fees will apply. However, during this challenging time, we have extended the returns period from 30 days to 60 days (from the date of receipt) for the time being. Please feel free to contact us if you need it. Have a nice day!

S8827X
$23.99

Size:

L
Frame Size Guide

Select Color: Matt,Green (C205)

Select Lenses
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
View more
SafeShopping

Specifications

Size:
51-22-145
Total Width: 141 mm(Large)
Lens Diagonal Size: 52 mm
Weight: 17g
Bifocal/Progressive: Yes
Spring Hinge: No
Material: Mixed Materials

Q&A

Welcome to leave your questions about the frame!

TRY ON
S8827X
$23.99

Size:

L
Frame Size Guide

Select Color: Matt,Green (C205)

Select Lenses
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
View more
SafeShopping
Customer Reviews (2)

Average Rating

4.5
Write a Review
Color(2)Shipping(1)Trendy(2)Customer service(1)Frame(3)Good(3)First time experience(1)Computer glasses(1)
All Review(2)
Images(0)
Sort By:

Such a cute frame, the style is very simple yet classy. However, my only gripe is with the color. I ordered the green frame and I was expecting the color to be more noticeable. As you can see from the images you can only tell they’re green if look at them near a light. Which is kind of disappointing.

Firmoo's replyJan 14 , 2021

Hi Moe, thanks for your feedback.  As to the frame color difference, if it is not exactly the same color as shown on our website it is sometimes caused by the computer resolution and the effect of the lighting when the photo was taken. Furthermore, we still try our best to match the color of the picture with the actual color of the frame. Please don't worry, we offer an extended 60-day return&exchange in which unsatisfied glasses can be exchanged or refunded within 60 days of receiving. Please feel free to contact us if you need further assistance on this matter, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 5am - 8pm PST. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!heart

This is my first time ordering from Firmoo and I will surely do it again. The process is simple and the communication with the online chat portal has been great. I got mine a bit later than expected but that was only because of the difficulties with delivery during the pandemic and the time of year. Firmoo even refunded my delivery fee because of the inconvenience. I like my new pair. I ordered a large one and it feels a bit snug at the moment but I think it will loosen up with time.

Firmoo's replyJan 1 , 2021

Dear Customer, thank you for your comments and understanding about the delivery. We understand that choosing a perfect frame size online can be tough sometimes so we suggest that you could please check this link https://www.firmoo.com/help-p-1.shtml for reference. We offer 30-Day Exchange & Return: Unsatisfactory glasses can be exchanged or refunded within 30 days of receiving. Only shipping fees will apply. However, during this challenging time, we have extended the returns period from 30 days to 60 days (from the date of receipt) for the time being. Please feel free to contact us if you need it. Have a nice day!

Specifications

Size:
51-22-145
Total Width: 141 mm(Large)
Lens Diagonal Size: 52 mm
Weight: 17g
Bifocal/Progressive: Yes
Spring Hinge: No
Material: Mixed Materials

Q&A

Welcome to leave your questions about the frame!

Delivery

Order placed

processing time
5-7 business daysdetails

Shipped

shipping time
5-7 business daysdetails

Delivered

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