Customer Reviews (11)
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Price(1)Prescription(2)Quality(4)Trendy(1)Customer service(5)Frame(5)Good(8)First time experience(1)Suggestions from customers(2)
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There's a cravk at the top of the frame upon receiving. The website won't allow me to upload a photo to submit an exchange.
Firmoo's replyJun 25 , 2021
Dear Brn, we are sorry to hear that. We carefully check the quality of frames and the accuracy of lenses throughout the process of creating a pair of eyeglasses before getting them shipped out. Don't worry, we will further check and we offer a 30-day return&exchange and 3 months warranty service, please click here for details. Our CSR will reach out to you via email within 24 to 48 hours. Please check your inbox or spam mail. Thank you and stay safe!
ST0125
$39.00
Size:
Select Color: Black, Matt (C11)
in stock
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
ST0125
$39.00
Size:
Select Color: Black, Matt (C11)
in stock
Free Scratch-resistant Lens Coating Included
30-day Return & Exchange
3-month Warranty
Customer Reviews (11)
Write a Review
Price(1)Prescription(2)Quality(4)Trendy(1)Customer service(5)Frame(5)Good(8)First time experience(1)Suggestions from customers(2)
Sort By:
I ordered these along with two other types of prescription glasses. I am happy with all 3 pairs but unfortunately the coating on these sunglasses started to bubble after 3 1/2 months. Even though my warranty ran out Firmoo is giving me a replacement pair for free. I am honestly just a real client from Canada and am over the moon with the Extrodinay Customer service. Do not hesitate if you are contemplating these or any other glasses 4.5 out of 5 (would be 5 but I shouldn't have had an issue in the beginning ✌
Firmoo's replyAug 6 , 2021
Dear Neil, thank you for your comments. The lifespan of eyeglasses not only depends on the quality of materials but also the maintenance. Please see several helpful tips for glasses maintenance. Cleaning: https://www.firmoo.com/help-p-52.shtml and Maintenance: https://www.firmoo.com/help-p-120.shtml. Moreover, are happy to know that we have already solved the issue. We appreciate you being one of our loyal customers. For any further questions or immediate assistance, you may also call our toll-free hotline at 1-855-487-6006 opens every day from 5am - 8pm PDT. You can also contact us through our Live Chat Support Team: Start a live chat (24/7) or email us at service@firmoo.com. Please stay safe and healthy!
There's a cravk at the top of the frame upon receiving. The website won't allow me to upload a photo to submit an exchange.
Firmoo's replyJun 25 , 2021
Dear Brn, we are sorry to hear that. We carefully check the quality of frames and the accuracy of lenses throughout the process of creating a pair of eyeglasses before getting them shipped out. Don't worry, we will further check and we offer a 30-day return&exchange and 3 months warranty service, please click here for details. Our CSR will reach out to you via email within 24 to 48 hours. Please check your inbox or spam mail. Thank you and stay safe!
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Firmoo's replyAug 6 , 2021